Sales, Service and Inventory

Sheila A. Roberts

Orofino, Idaho *****

Job Experience:

**/****-**/**** *** Clinic of Orofino / Looking Glass Eye Clinic

Optician / Pretesting / Reception. Duties: Opening and closing the office. Assisting patients in choosing glasses frames and lens types that suit their lifestyle and occupation. Measuring correctly and accurately for bifocals, trifocals and progressive lenses. Adjusting glasses to get the best fit for patients. Occasionally filling in on reception duties including verifying insurance, pulling and setting up files for the next day’s appointments, making appointments, figuring insurance and receiving payments. Occasionally filling in on pretesting including running the autorefractor, visual fields machine, and acuity testing.

07/2003-03/2005 Lifetime Eyecare – Juneau, Alaska

Patient Manager / Pretesting. Duties: calling to verify patient’s insurance, calling to remind patients of next day’s appointments, checking in patients upon arrival, pulling and setting up files for the next day’s appointments, opening and closing the office. Pretesting included running the autorefractor, visual fields machine, and the handheld tonometer as well as acuity testing.

03/2002-07/2003 Copy Express / Copy Works – Juneau, Alaska

Sales Associate / Office Supply Manager. Duties: Maintained office supply inventory, ran copies on sophisticated black and white and color copiers, maintained the colored and white paper inventory, helped customers, counted the till, and opened and closed the store.

08/1998–11/2002 Office Plus – Juneau, Alaska

Sales Associate. Duties: Helped both walk-in and telephone customers find the exact product they needed using catalogs and the internet, set up and counted the till, checked in and put away merchandise, ordered special order items, occasionally helped assemble and install furniture, opened and closed the store.

03/1990–07/1998 Capital Office Supply – Juneau, Alaska

Sales Associate. Duties: Helped both walk-in and telephone customers find the exact product they needed using catalogs and the internet, set up and counted the till, checked in and put away merchandise, ordered special order items, opened and closed the store.

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