Lynn Smith's Resume
Resume:
Lynn C. Smith
Fremont, CA
********@*****.***
________________________________________
PERSONAL STATEMENT
Over 15 years of responsible corporate experience as an Administrative Assistant with a proven record of accomplishment in the areas of accounting, customer relations, scheduling, staff supervision, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels. Next major goal is a Bachelor’s degree in Business Administration.
PROFESSIONAL PROFILE
•Provided support for the Engineering department up to 10 Managers, supported the Sales Management staff up to 25 Managers, and the Manufacturing Managers.
•Exceptional planning, organizational and administrative skills.
•Ability to simultaneously and efficiently manage a multitude of diverse and complex projects.
•Computer proficient with intuitive ability to learn new programs and custom applications.
•Skilled troubleshooter with strong analytical and decision making skills.
•Maintain flexibility and sound judgment in identifying/defining problems areas and implementing long–lasting solutions.
•Excellent interpersonal, communication and customer service skills.
•Quickly establish rapport, build credibility, and work well with persons of diverse backgrounds, temperament, and personalities.
PROFESSIONAL EXPERIENCE
Hewlett Packard (via acquisition-merger)
Compaq (via acquisition-merger)
Tandem
Fremont, Ca. 945**-****-****
Administrative Assistant to all managers of the Fremont Manufacturing Plant
Duties - Keeping track of Manager’s calendars; travel planning, including airlines and hotel accommodations; creating their expense reports in the system; supporting both of the Directors in their Staff Meetings (notes, follow up actions if needed); maintain organizational charts; support the other manager’s, i.e.: setting up meetings, office supply ordering, and taking care of calendars; setting up Quarterly Meetings as required by the Directors and Managers, as well as All-Hands Meetings, QMR, and New Products meetings; managing the Nextel units (cell phone/walker talkie); end of quarter meals planning for the entire plant; QA inspection as needed; coordination of group moves with IT and Facilities.
PROFESSIONAL EXPERIENCE, CONT.
Crossroads, Tac Temps, TCI, Manpower 1994-1998
Office Specialist - Long term and short term contract positions
Contracted to work various assignments as office support, including phones, filing, scheduling, business processing, report creation and delivery.
Seagate Technology
San Jose, CA 1985-1994
Senior Administrative Assistant to Engineering:
Consistently provided high level of support to managers of multiple departments, simultaneously and maintained bilateral communications; coordinated, directed, and maintained office administration; managed special projects; and provided ongoing support to diverse operational areas; tracked change orders, customer configurations; prepared requisitions for Engineering, including ordered parts and computer supplies as needed; prepared business communications and correspondence, producing a wide variety of documents, overheads, and reports; reviewed expense reports; purchased and ordered, controlled and maintained office supply inventories; provided departmental forecasting reports; ordered, updated and maintained a library of manuals; assisted in shipping/receiving operations as needed.
RELATED SKILLS
Typing Speed
45-60 WPM
Computer Experience:
PC - Windows XP Professional, Windows 2000 Professional, Windows NT Workstation
Apple - Macintosh
Applications and Program Suites:
Microsoft Office, versions 2000, XP, 2003; Microsoft Outlook, PowerPoint, Excel, Lotus Notes, Smart Suite and Group Wise email; Visio 5.0; ACT!; Reflections, Remedy; Outside View (mtg. software), i-Photo Plus 4; iDEN Organizer, Smart Buy, Tempus Carta-Timecard Software, On-Board-Reservation Software.
HIGHLIGHTS AND ACHIEVEMENTS
•Instrumental of integration of highly complex, advanced telephone system (ROLM). Troubleshooting system problems and functions as an ongoing resource for all personnel. Conferred with ROLM on change orders and system software modifications. Coordinated with Pacific Bell on billing discrepancies and tie-line and trunk changes.
•Developed and implemented procedures to more accurately and efficiently track area Field Engineers.
•Developed direct billing system by completing database modifications, and updated their manual service information.
•Organized, coordinated and managed several major facility moves, ensuring minimal downtime.
•I brought in a Supplier for our ESD Coats (Electro Static Discharge) to replace the one that we had, which did not meet our needs.
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