*** *** **** *** #*

San Bruno, CA *****

i9msbm@r.postjobfree.com Home 650-***-****

Cell: 650-***-****

Anjay R. Prasad

Objective: Obtain a challenging position that will utilize my skills and experience in Customer Service, Freight and Administrative Assistant.

Experience

04/2008-Present Pitney Bowes Palo Alto, CA

$14.50hr

Copy/Mail/Customer Service/Shipping Receiving

Pick-up and deliver mail, parcels, copy jobs and faxes to customers.

Knowledge / experience of bindery equipment

produce quality copy and print work for the firm on time

Utilizing Microsoft Office (Word, Excel, and email)

Handle time-sensitive material like confidential, urgent packages

Maintain copier equipment

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

Maintain all logs and reporting documentation; attention to detail

Take direction from Site Manager as required

10/2003 – 5/2007 Now Delivery Services S.S.F, CA

$16.25hr

Dispatcher/Customer Service/Supervisor

Provided customer service, inbound and outbound calls

Dispatched pick-up, ensured freight is routed correctly and cost effectively.

Alerted destination agents with all pertinent information for each shipment, i.e., residential delivery, lift gate required, notification of delivery, etc.

Managed all aspects of rate quote with shippers: rated customer files and input charges and costs into the system.

Accounting, customer billing, scan and file proof of deliveries.

Followed up with customers on past due invoices, answered billing questions.

Warehouse load & unload of freight with forklift

Assisted owners to streamline and enhance the day-to-day operations of the department

Assisted with driving and deliveries when needed

12/2002- 10/2003 Inns Of America San Carlos, CA

10/1998-08/2001

$13.75hr

Front Desk Clerk/Supervisor for Night Auditor

Handled present and future reservations for guests by phone, fax,

Email and mail confirmation packages.

Provided guest registration upon check -in and check -outs

Provided guest with Information on tours and attractions

Provided phone service and scheduling for shuttles

Dispatched shuttle driver to pick up/drop off guests from airport and various

Audited per night sales on daily bases and accounts.

03/2002-12/2002 Law Office Of Michael Galligan San Mateo, CA

$12.00hr

Legal Assistant/Collection Agent

Collected Information on debts accounts from clients

Obtained debts owed from debtor’s via phone and mail

Sent collection letters to debtors

Faxed and e-mailed clients on status of accounts

Education 1998-2001 Heald Business College San Francisco, CA

Qualifications Windows 95 & 98, XP

Microsoft Office 97, 2000, 2003

Internet

Typing 35-40 wpm

Fast Learner, Detail Oriented

Team worker and Excellent Organization Skills

Contact this candidate