Customer service

**** ****** *** #*** ******, TX ***** 469-***-**** ***********@***.***

TANYA CROSBY

OBJECTIVE To be a productive team player and have personal fulfillment in my career

EMPLOYMENT Jun 2007-Oct 2007 Finley Fine Jewelry Mesquite, TX Branch Manager

 Daily opening/closing of department

 Hire/train employees-assist in developing proper selling techniques

 All administrative duties including employee monthly scheduling

 Take care of all shipping and receiving of jewelry

 Delegate work assignments/handle watch repairs/battery replacement

2004-2006 Purdue Calumet University Hammond, IN General Book Coordinator

 Generated special orders for professor/student

 Coordinated liquidation of merchandise

 Performed administrative duties/accounts receivable

 Selected/ordered books for store

2001-2003 Purdue Calumet University Hammond, IN

Merchandise Manager

 Assist the General Manager with day to day operation of store

 Coordinated liquidation of merchandise

 Maintained cash flow from safe/accounts receivable

 Coordinated merchandise for store; clothing/supplies/books/gifts

 Generated special orders for Professor/students

 Performed administrative duties

1997-2001 Lens Crafter Orland Park, IL Frame Stylist/Lab Technicians

 Provided assistance to customer when purchasing eyewear

 Measured pupil distance/adjusted frame

 Computed personal/insurance data

 Organized the message center

 Directed the operational flow of patients

 Assisted Optician/cross trained with the finishing lab

EDUCATION Harold L. Richards H.S. Graduated General Studies 1980

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