Glen Jude Andrady

B- *** Sanghamitra Apartments Mobile: 91-0-783-***-****

Plot No 20 Sector 4 Dwarka i9evzd@r.postjobfree.com

New Delhi – 1100075 India

SUMMARY

Profile: Male, 43 , Married

Nationality: Indian

Current Location: India

Current position: COO

Company: Spectrum Co Courier Cum Freighters

Salary expectation: Not Specified/ Negotiable

WORK EXPERIENCE

October 2010 – Onwards Spectrum -Co Courier cum Freighters New Delhi, India

Key responsibilities of Sales and operations management, being responsible for the development, design, operation, and improvement of the systems that create and deliver the firm's products.

• Ensuring that business operations are efficient and effective and that the proper management of resources, distribution of goods and services to customers, and analysis of systems is conducted.

• At the direction of the Board, marshaling limited resources to the most productive uses with the aim of creating maximum value

• Developing and cascading the organization’s strategy/mission statement to the lower-ranking staff, and implementing appropriate rewards/recognition and c oaching/corrective practices to align personnel with company goals

• Planning by prioritizing customer, employee and organizational requirements

• Maintaining and monitoring staffing, levels, Knowledge-Skills-Attributes (KSA), expectations and motivation to fulfill organizational requirements

• Driving performance measures for the operation (including a consideration of efficiency versus effectiveness), often in the form of dashboards convenient for review of high level key indicators

Nov 2008 - Sep 2010 Jazeera Air ways Cargo New Delhi , India

Position: Station Manager India / General Manager India

Handling all station in India, namely Delhi, Mumbai & Cochin

• Manage and supervise the Business Unit team and execute the company’s business plan to achieve the Department’s targets for service delivery, profitability and growth.

• Manage the Sales Departments through appropriate commercial and marketing efforts so as to generate sales and achieve maximum utilization of aircraft.

• Manage the resources of a largely matrix appointed team, which reports to its functional management.

• Manage, supervise and set targets for the Business Unit team, delegating responsibilities as appropriate.

• Manage and supervise the Sales Teams in India, provide direction on business development and maximize aircraft utilization

• Have a clear understanding of the factors that lead to success in the business and how they interact with each other.

• Play a pivotal role in coordinating between the post-holders and the customer to delivery superior and ever-improving customer service to position the company for growth.

• Manage excellent Customer Relationships at a senior-management level at airlines, integrators and forwarders.

• Coordinate the collective effort of commercial, operational and service delivery teams to achieve Business Unit goals.

• Lead, development and motivate a team of highly skilled individuals, ensuring all disciplinary and professional matters associated with staff are handled in a timely and fair manner based on company policy.

• Ensure financial affairs are in line with the law and in accordance with the international financial standards. Manage all interactions with the company Finance Department.

• Allocate resources to each project dependent on available funds and necessity.

• Advise Department Managers of the financial performance of the Business Unit on monthly basis.

• Advise the President & CEO of strategic decisions of the Business Unit on daily basis.

• Completion of department budget.

• Cost control – source the most cost effective options for resources.

• Complete relevant performance appraisals for team.

• Extend the customer base and enter new markets.

• Devise sales strategy for short and long term objectives ensuring achievement of targeted Express Courier and Cargo as per space allocation with preference planning for Express Courier

• Provide inputs to the corporate marketing team on market intelligence through competition tracking & analysis

• Ensure collection of receivables

• Manage manpower for high levels of service efficiency, staff roster management and implementation

• Provide cross- functional support on a day-to-day basis

• Manage network as well as pick up and delivery operations

• Achieve profitability & budget plans

• Appraise subordinates on a periodical basis

• Planning Export cargo and Express Courier according to the type of aircraft Air Bus 320 (Jazeera Airways) and space available in aircraft.

• Creation of Reports, Analysis and Presentations.

• Coordinate with the Ground Ops, Flight Ops, and Finance matrix team and provide direction on service delivery and maximize aircraft utilization.

• Ensure compliance with Government regulations and provisions those relevant to Flight Safety and Flight Operations.

• Liaison with worldwide representations.

• Liaison with Government departments i.e. BCAS, Airport Authority / Dial /GMR, Security and Customs

• Credit Control

• Planning & development of career training for all employees of in conjunction with HR and while ensuring adherence.

• General Management – Day to day affairs

Nov 2006 - Oct 2008 Aeroflot Cargo New Delhi , India

Position : Manager Cargo

• Planning of Sales strategies, rates, targets of Cargo and Courier

• Manage all cargo and Courier operation jobs and supervise personally as and when required.

• Planning export cargo and Courier according to the type of aircraft and space available in aircraft.

• Creation of Reports, Analysis and Presentations.

• Liaison with worldwide representations.

• Liaison with Government departments i.e. BCAS, Airport Authority / Dial /GMR, Security and Customs

• All Correspondences

• Credit Control

• General Management – Day to day affairs

Feb 2004 - Oct 2006 Wingspan Express Pvt Ltd New Delhi, India

Position :Station Manager

• Brought in as a Specialist in the express Industry my main Portfolio was to start whole sale courier Line Hauls worldwide on Aeroflot Russian Airlines.

• Planning and execution of courier Express line hauls, sales strategies, operation liaison with customs, Airport Authorities, Express council.

• Achievement of targets, credit control, recruitment of staff

• Training to both staff of Wingspan Delhi and Mumbai as well as staff of Aeroflot Russian Airlines Delhi

• Within Six Months achieved smooth operations and sales and was given additional responsibilities of cargo sales and general overall management of the office.

Mar 1995 - Jan 2004 Spectrum -Co Courier cum Freighters New Delhi, India

Position; General Manager Operations

Spectrum Co Courier Cum Freighters -A multimodal On Board whole sale Courier, Cargo and Surface consolidator.

• Setting up and planning of operations induction of staff planning and execution of sales strategies, setting up of offices within India.

• General Management, Sales, Operation would once again be key words to describe my duties, being responsible for operations the major responsibilities revolved in ensuring budgets, staff recruitment and trouble free operations.

• Handling of staff, duty rosters and coordination operations and networking within India trouble shooting and firefighting was an integral part of pre set responsibilities

Feb 1992 - Dec 1995 Patel On Board Courier New Delhi, India

Position; Manager International

• General Management, Sales, Operation would be key words to describe my duties, being responsible for sales and operation the major responsibilities revolved in ensuring budgets, turnover and revenue were attained.

• Handling of staff, duty rosters and coordination operations and networking worldwide trouble shooting and firefighting was an integral part of pre set responsibilities

Education

Bachelor of Arts (BA) IN Economics from Bhopal University

Other Certificates

Diploma Mech. Enggr. ITI Government of India, India

Languages

English Native

Hindi Working knowledge

Strengths:

• Management forte

• Team leader

• Strategist – Planner, Sales, Operation

• Analyst

• Fire fighter

• Go getter

Abilities & Skills:

Ability to Develop and grow the business through effective identification of trends and opportunities and implement strategies to succeed Skill to Manage key client relationships and negotiate innovative solutions at senior levels Ability to Challenge operational and commercial performance to improve at every level Skill to Lead and motivate key personnel, monitor and manage performance Ability to Implement and monitor Company’s, benchmark performance and strive for best international practice across the business Ability to Oversee all aspects of finances including managing the working capital, P&L, cash flow, debtors etc

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