Customer Service Medical
Resume:
Alisia Johnson
Butler, AL. 36904
***********@*****.***
A highly experienced individual with excellent customer service skills seeking employment as a data clerk with advancement opportunities. Bringing to your company great organizational and administration skills.
PROFESSIONAL SKILLS
Communication
• Good communication skills
• Ability to apply common sense to understand details in written and oral instruction
• Able to present information effectively to customers, clients, and other employees very effectively
• Exceptional ability to follow policies and procedures
• Able to work independently or as in group
Computer Skills
• Proficient in MS Office 2007 including Word, Excel, Power Point and Access
EDUCATION
Herzing University Madison, WI
Associate of Science in Medical Assisting
• Coursework has focused on taking vital signs of patients, preparing patients for and assisting the physician during examination, gaining knowledge of medical terminology, and handling updating patient records.
• GPA of 3.2 as of now, graduated May 13, 2011
Herzing University Madison, WI
Medical Office Administration Diploma
• Coursework has focused on healthcare administration, gaining knowledge of medical terminology, medical office procedures and insurance billing processes
• GPA of 4.0, President’s List designation, graduated April 20, 2010
PROFESSIONAL EXPERIENCE
N.E.W Meridian, MS
Customer Care Representative 07/10 to Present
• 1 Assist DirecTV customers when having problem with their equipment or programming
• 2 Provide good customer services to each customer
• 3 Assisting customers in a timely manner using the available resources to get the job done efficiently
Choctaw Urgent Care Butler, AL
Medical Office Administration Internship 01/10 to 03/10
• Filed medical records and provided support to the medical records department
• Delivered patient records to various department and assisted as needed
• Pulled charts as needed
Food Giant Incorporation Butler, AL
Sales 08/06 to 01/08
• Ability to relate well to the public and co-workers
• Ability to count money accurately
• A very honest and reliable cashier
• Able to stand on my feet for eight hours or more
• Neat and clean appearance
Contact this candidate