Accounts Receivable Specialist

Annette Tanzillo

***** ******* ***** **

Palmdale, CA 93551

*****@*****.***

Home: 661-***-****

Cell: 661-***-****

Qualifications: Excellent communication skills. Customer & public service skills, sales, general office operations, typing, computer operations, and extensive telephone operations.

Work well as a member of a team, work well individually, handle pressure to complete work on time, organized & efficient, reliable, able to gain customer confidence, and dedicated to success.

Experience:

December 2001-present

Aftr-7 Inc.

Responsible for maintaining customer accounts, collections, processing customer payments, billing disputes, sending monthly statements, computer operations, customer relations.

February 1999-November 2001

Customer Administrative Services/Accounts Receivable Specialist, Kinko's Corporate Office

Responsible for maintaining customer accounts, collections, processing customer payments, refunds, & billing disputes, sending monthly statements, handling heavy phones, computer operations, customer relations.

January 1998-February 1999

Dental Claims Examiner, Wellpoint/Blue Cross of California

Responsible for processing dental claims, contacting dental offices, customer relations

November 1996-January 1998

Assistant Manager/Sales Representative, Ameriquest Mortgage

Telemarketing by phone and by mail, worked up 1st & 2nd mortgage proposals and presented them to clients, handled transactions from beginning to end along with title and escrow companies, customer relations

January 1990-July 1996

Osps Operator, GTE of California (Verizon)

Handled approximately 150 calls per hour, processing collect & credit card calls, customer relations

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