Randolph D. Beer

*** ********* **** **.

West Columbia, SC 29170

803-***-****

i8vy8c@r.postjobfree.com

PROFILE: Hardworking, skilled professional, with creative approaches to solving complex situations utilizing exceptional technical and communication skills.

SKILLS: Software/Tools:

WinZip, Norton Filewall and Ghost, Norton Antivirus Utilities, Engenio Storage Manager, Server Management Web Services, Windows Administrative tools (Windows Registry Editor, MS Config, Services)

Hardware:

Installation of fiber optic cables, BYNET Cabling and terminations, installed Dell 6248 switches, Configured Dell 2950 Servers, Dell R710 Servers, Configured Intel servers, Installation and configuration of APC UPS’s, Installing memory, hard drives, PC/Server peripheral installation and configuration, operating system and software installation and configuration, advance pc connection and setup, high level debug and repair of large mainframe computers.

Networking:

Linux commands, Telnet, FTP, TCP/IP, Ping, Trace Route, ISO/OSI, Ethernet, Spanning Tree Protocol, Subnetting, and configuring vlan information on 6509-E series Cisco switches, Quantum DAT Tape Backups, LAN, WAN

Platforms:

MPRAS (Unix), SUSE (Linux), Windows XP Professional, Windows 2003 Server, Windows Vista

EXPERIENCE: Level II Network & Test Technician

1986- Dec 2010 Flextronics (formerly Solectron), (formerly NCR Corp.) Cola, SC

Configure and perform advanced diagnostics on infrastructure components, and maintained back up of all Administrative Workstations and Nodes.

EXPERIENCE (cont’d)

Maintain Server and Desktop images on Teradata Portal Server. Deploy application packages, patches, and operation system updates for Windows, Unix and Linux OS’s.

Conduct failure analysis on software and hardware tracked failures with Shop Floor Data Manager for displaying resolution and incident escalations progress.

Trained current and new technicians on upcoming software and hardware deployments, and scheduled conversions.

Coordinate with all responsible users and sites to resolve network or system incidents.

Coordinate with customer’s onsite technical personnel as needed, while managing customer expectations to prevent overload or missed deadlines.

Diesel Technician

1977-1984 Pulliam Truck Center, Columbia, SC

Serviced and repaired diesel trucks. Developed and documented preventative maintenance procedures for customers.

1976-1977 Tar Hill Ford, Charlotte, NC

General repair of diesel and gasoline trucks. Electrical and ignition diagnostics and repair.

EDUCATION:

Midlands Technical College, Columbia SC, 1985

Graduated with Honors 3.49 GPR

Associates Degree in Electronic Engineering Technology

Member of Tau Alpha Pi, Honor Society

York Technical College, Rock Hill, SC, 1976

Associates Degree in Diesel and Automotive Technology

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