Human Resources Manager
Resume:
MICHELLE R. PEAK, MBA
Hobart, IN 46342
H: 219-***-****
C: 219-***-****
**********@*****.***
Human Resources Professional with experience working with all levels of the organization, managing the full cycle recruitment process, training and educating business unit managers on “best practices,” implementing cost effective programs, and enhancing the development of the workforce.
AREAS OF EXPERTISE
Employee Relations Recruitment & Retention
New Employee Orientation On-Boarding Process
FMLA / EEO / ADA Employment Law Compliance
Training & Development Performance Management
Affirmative Action Compliance Labor Relations
HR Policies / Procedures / Metrics Succession Planning
Work History
FEDERAL SIGNAL CORPORATION – University Park, Illinois
Human Resources Manager, January 2011 to April 2011 (Reported to Division – Director, HR)
Provided human resources support across 3 strategic business units in regards to organizational expertise in the design and implementation of policies, programs, and processes.
Supported and drove enterprise processes such as performance management, succession planning, incentive, and reward programs.
Evaluated and oversaw compensation structure for new employees, annual merit increases, market adjustments and promotions.
Improved management leadership and organizational effectiveness by coaching, supporting, consulting, and advising managers regarding employee relation issues.
Partnered with director of human resources to develop and maintain employee communication programs and initiatives.
Counseled, coached, and trained department managers in regards to job performance, supervisor / employee relations, employment laws, and other workplace related matters.
Developed Human Resources Procedures Manual to document policies, procedures, and best practices.
Managed the recruitment efforts for salaried positions to include the interview and selection process, establish standardize recruiting “best practices” and procedures.
Partnered with business unit managers to understand recruitment needs and develop a strategy.
Developed and maintained relationships with external recruiters to assist in placing regular and temporary employees.
Managed the testing process to include background and reference checks and post - employment tests (physical, drug, and audio).
Trained and educated managers on behavior based interviewing methodologies.
Utilized social media as a recruitment tool to source active and passive candidates.
FEDERAL SIGNAL CORPORATION – University Park / Oakbrook, Illinois
Sr. Talent Acquisition Specialist, August 2010 to January 2011 (Reported to Corporate - Vice President, HR)
Led implementation team to convert to Taleo, Applicant Tracking System.
Led initiatives to improve all aspects of the hiring cycle including, workforce planning, employment branding, sourcing, selection, on boarding, vendor relationship management, applicant flow, and compliance.
Developed, managed, and maintained the company’s LinkedIn Webpage.
Initiated employment requisitions for all exempt and non-exempt positions.
Conducted telephone interviews for candidates and make recommendations to hiring manager whether to proceed with next steps in the hiring cycle.
Evaluated and graded exempt level positions for business groups across the organization utilizing HayGroup Methodologies and Guidelines.
Coached remote HR professionals all across business groups pertaining to the recruitment function.
Worked with local newspapers to create advertisements for open positions.
Identified accounts and posted positions to professional affiliation on-line job boards.
Introduced innovative methods to attract and recruit employees with the skills needed to meet business objectives.
MICHELLE R. PEAK (Page 2)
FEDERAL SIGNAL CORPORATION – University Park, Illinois
Human Resources Generalist, August 2004 to August 2010 (Reported to Division – Director, HR)
Identified as company-wide Subject Matter Expert with regards to recruitment for exempt and non-exempt employees.
Partnered with Colleges and Universities and developed Co-op and Internships Programs.
Managed the full cycle recruitment process for exempt and non –exempt employees.
Served on Enterprise Integration Team to implement Hodes IQ, Applicant Tracking System.
Developed methods of integrating key components of compensation such as the position description questionnaire (PDQ), job description, and performance evaluations
Served as a resource to the Vice President and Director of HR to develop succession planning for key positions throughout the Enterprise.
Managed annual compensation program and successfully completed under budget.
Conducted, researched, and determined appropriateness of compensation for salaried positions.
Evaluated and graded exempt level positions utilizing HayGroup Methodologies and Guidelines.
Managed, coached, and provided counsel to remote HR staff members in regards to employee relations and compensation.
Communicated company benefits and policies to existing and new employees regarding group health and life insurance, 401(k), vacation, FMLA, and pension plans.
Conducted exit interviews for salaried employees to obtain information on how to improve working conditions and retain employees.
Served as Affirmative Action Officer and completed EEO surveys on behalf of the company.
Managed the division tuition assistance and training programs.
Served on internal audit team to ensure work instructions/programs meet ISO Certification standards.
CITIZENS FINANCIAL BANK - Munster, Indiana
Corporate Recruiter, August 2003 to August 2004
Recruited exempt and non-exempt employees for 23 locations.
Served as company representative at job fairs and on-site recruitment events.
Developed and implemented recruitment programs.
Maintained recruitment module in ADP.
Partnered with colleges and universities to assist in the placement of open positions.
Processed Leave of Absence Requests and Unemployment Claims.
Generated weekly staffing reports to update Senior Management.
Coordinated orientation of new hires on protocols and procedures.
CITIZENS FINANCIAL BANK - Munster, Indiana
Human Resources Officer, June 2001 to August 2003
Interpreted and communicated organization policies to employees.
Coordinated orientation of new hires on protocols and procedures.
Developed benefits presentation to inform employees of retirement programs.
Administered and tracked monthly performance reviews.
Counseled and provided support to department managers on a variety of Human Resources issues.
Processed payroll for employees.
Developed and implemented recruitment referral programs (both external and internal).
MICHELLE R. PEAK (Page 3)
Education
Master of Business Administration – Indiana University, May 2008.
Bachelor of Science, Human Resources - Purdue University, May 2001.
Summary of Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint), Outlook, Lotus Notes, and Internet.
Knowledge of various HRIS Software Applications (UltiPro, Taleo, Hodes IQ, Ceridian, ADP).
Knowledgeable of employment laws and ability to educate managers and others on their importance.
Strong business acumen and the ability to build strong partnerships with employees of all levels of the organization.
Ability to think strategically, self motivated, and quick learner.
Excellent communication, time management, organizational, and interpersonal skills.
Certified in the Lominger Leadership Architect Suite (Leadership Architect 101 & Interview Architect Express).
Maintain membership with the Society of Human Resources Management to stay abreast to employment laws, best practices and policies and to obtain timely legislative updates.
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