Ambitious and Experienced IT Professional

Christopher Barnes

**** *. **** **. *** **

Merrillville, IN 46410

Cell (primary): 219-***-**** Hm: 219-***-****

***********@*****.***

Objective

To obtain a technical position within a field with a reputable company that promotes one’s desire for professional growth and prosperity.

Qualifications

• Solid knowledge of computer system modules, ports, devices, and subsystem components

• Proven skills in configuring, installing, and upgrading multiple network infrastructures

• Extensive experience in Windows XP, 2000, NT, 98, and 95, including installing and upgrading, and solid troubleshooting skills in each, also familiar with Windows Vista

• Registry repair, skilled in rebuilding operating systems and replacing core files

• Server configurations, installations, and support

• Programming experience with HTML, CSS, Javascript, VBscript, and Flash

• Active Directory administration and support

• Extensive Microsoft outlook and exchange server support as well as some domino servers and Lotus Notes support

• Familiarity with Linux and Unix operating systems

• PDAs, handheld and blackberry software and hardware installs, upgrades, and troubleshooting

• Experienced in removing major network viruses and security troubleshooting

• Proficient in Microsoft Office 2007 and 2003

• Other software experience includes Adobe Photoshop, Altiris deployment console, Siebel and other ticketing systems, book keeping software (quicken, quickbooks), experience with Healthcare applications such as Meditech, AS400, Empower, Midas, Picis, Affinity and others

• Familiar with Dreamweaver and Adobe Creative Suite and web developing techniques

• Remote troubleshooting and support

• Extensive printer troubleshooting and rebuilding

• Experience with configuring and installing Cisco and Symbol switches and routers

• MDF installs, racks, and patch panels, Cabling, termination, punch down block installs

• Extensive Wireless support, upgrades, and protocols, also TCP/IP, DNS, and DHCP

• Experienced in Management, running a business, great customer service skills

Education

February, 2003 Munster High School, Munster, Indiana

May, 2005 Unitek School of Technology, San Jose, California

January 2007 Currently enrolled in Computer Networking Degree/minor programming

Accreditations

• A+ certified; Network+ certified

• Currently pursuing Security Plus and MCP certifications

Work Experience

Community Northwest Healthcare (Contract Job) May 2008 – August 2008

Desktop/Network Analyst

Technical support for the Community Foundation of Northwest Indiana healthcare hospital systems. Support for hospital software applications such as Empower, Affinity, Meditech, Picis, and numerous other healthcare applications. Ran trouble tickets for doctors and hospital staff and employees. Hardware and network support. Server maintenance and support. Active directory support. Contract ended in August

John Marshal Law School (Contract) January 2008 – May 2008

Help Desk Analyst

Technical support for the staff, faculty, and students of John Marshal Law School. Active directory and maintenance of wireless networks for students. Software and hardware installations for law school students. Server support and hardware installations for network maintenance. MAC support Contract ended in May.

Technisource (Contract)

Wireless Engineer/Team Lead July 2007- December 2007

100% travel nationwide. Flew cross country to Bon Ton retail stores on the Bon Ton project. Installs included configuration and installations of new Symbol and Cisco wireless switches, installation of new patch panels and punch down blocks, and reconfigurations of the existing wireless network. RF devices were upgraded and flashed to new network profiles. Cat5 cabling runs were installed throughout the stores and new hard wired security sensors were configured and installed. Acted as a team lead for this project. Contract ended in December

Northrop Grumman IT – Brooksource Technical Youth September 2006 – March 2007

Field Engineer

Computer repair and installations for the City/County government center. Resolving tickets opened by city/county employees for computer repairs and installations. Asset management and providing customers with quality technical support. Altiris deployment console was used to send major updates to client computers. Supported Novell environment. Setup new group policies and network configurations. Remote fix and carbon copy. Wireless configurations and support for end users. Setup alturis servers to support major network updates. Major server migrations and virus removals. Ghost imaging was used. Also supported a major migration from Novell to exchange and ran a crew. Contract ended in March

Clarian Health Partners August 2006 – September 2006

Mass rollout project for Clarian hospital systems.

Technical Support

Hewlett Packard April 2006 – August 2006

Gained extensive hardware experience in building HP desktops and laptops.

Deployment Technician/PC Assembler

Dragonfly Renovation July 1999 – April 2006

Executive Assistant, Sales, and Laborer Construction and home remodeling trades. Gained extensive experience in customer service sales, quality assurance follow-ups, sales, book keeping, and house remodeling, roofing and dump trucks

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