Sales Customer Service

Objective: Inside Sales Position

A seasoned sales and marketing professional with over 15 years experience. Possess a consistent track record of exceeding quotas and growing business pipeline using innovative methods to locate and close business. Strategically market and sell in corporate and customer service environments.

Online advertising expertise. Proficient at relationship building, account growth and account management in highly competi¬tive environments. Extensive international business experience.

Highly motivated to meet challenges, overcome objections, and close sales. An excellent listener who establishes a personal interest in customers and communicates enthusiasm for product or service. Fluent in French and English.

Design customized solutions that benefit both customers and the business. Conduct meticulous research and data gathering to assess customer needs. Proficient with current technology.

Sales and Marketing Experience

Independent Sales/Marketing Consultant – November 2006 to present

Greenwood Village, CO

Principal in company that helps expand businesses throughout Denver using a consultative sales approach, strategic marketing, and Web advertising campaigns. Work with diverse companies that include advanced technologies, professional services, healthcare and food industry.

Account Executive

Chamber of Commerce of Highlands Ranch, CO – October 2004 to October 2006

South Metro Denver Chamber of Commerce, CO – October 2002 to Sept. 2004

Increased South Denver Chamber membership by over 400 members and the Highlands Ranch chamber by 296 new members using enthusiastic, vigorous relationship building.

Ranked among best sales account executives for the South Metro Chamber of Commerce, one of the nation’s premier Chamber organizations.

Developed and executed innovative marketing and sales strategies to attract and retain members.

Researched venues for locating potential members and actively networked at competing chambers.

Increased networking and business opportunities for members by planning events such as groundbreaking ceremonies, business after-hours functions and women’s networking groups. Successfully used opportunities to upsell networking events to members.

Sales and Marketing experience (continued)

Sales Manager

Choice Hotel Group - Comfort Inn & Suites – April 2001 to August 2002

Castle Rock, Lakewood, Colorado

Helped market and establish advertising for Choice Hotels. Created hotel promotional packages, developed reciprocal relationships with area businesses, and established a consistent product for visitors.

Developed and implemented effective sales and marketing strategies to build business and long-term community relationships for new hotel.

Built established hotel’s revenue by approximately 30% within the first year of employment through aggressive marketing and promotion.

Served as liaison to hospitality departments, creating a cooperative relationship that resulted in surpassing company expectations.

Account Executive

Hansen Communications, Paris, France; London, U.K –. January 1995 to October 1998

Marketed and sold advertising to some of Frances’s largest organizations for L’Argus des Voyages, a monthly French periodical designed to increase regional tourism. Coordinated in-house production with clients and graphics and communication departments to meet production deadlines and ensure customer satisfaction.

Generated a 40% increase in advertising revenue for Hansen Communications through innovative strategizing that effectively sold advertising for major magazines in Europe and the US.

Developed an extensive client portfolio that included the French Navy and Club Med.

Publications Europeennes De Presse, Paris, France – October 1992 to December 1994

Created and implemented successful television and radio marketing campaigns. Sold advertising for Intimite Magazine, a monthly French magazine similar to Good Housekeeping.

Expanded client portfolios in the fashion and food sectors.

Grew and diversified the periodical’s advertising customer base to include major national clients such as the French National Army and Air Forces.

Education and Training

Hilderstone College, Kent, England

Degrees in Marketing/Sales/Communication – Law and Economy

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