Caitlin Liddell
Beaumont, TX 77706
409-***-**** i85j5z@r.postjobfree.com
Skills
• Typing – 98% Accuracy at 60 WPM/Knowledge of office equipment
• IC3 Certified (2004) and Pharmacy Technician (certified 2008 - 2011)
• Experience handling confidential information (HIPAA)
Education
• Associate of Applied Science in Business Management
o Lamar Institute of Technology – Beaumont, Texas
o Date of Graduation – May 2010
Work Experience
Dec 2011 – Present – Assistant Manager – Sears – Port Arthur, TX 409-***-****
Oversee 40-plus associates – Training/Delegating/Scheduling
Responsible for 75% of floor – Sales/Merchandising/Profit & Losses
In charge of daily conference calls with regional/district managers
Aug 2011 – Dec 2011 – Manager – Frederick's of Hollywood – Beaumont, TX – 409-***-****
In charge of 10 associates – Training/Delegating/Scheduling
Customer Service/Sales/Merchandising
• Jan 2011 – April 2011 – Imaging Technician – Walgreens Specialty Pharmacy – Washington, PA
o Receive faxed and phoned in prescriptions
o Set each prescription up as a new referral for patient
o Call Physician’s office, or customer, on any issues that arise
• Nov 2007 – Oct 2010 - Management/Pharmacy Technician - CVS/pharmacy - Beaumont, TX
o Input and filled prescriptions (HIPAA)
o Delegate duties to team members
o Maintain displays and plan – o – grams/ Inventory/Ordering
o Handle customer concerns/complaints
o Verify safe daily, verify all registers and make bank deposit
• January 2007 – March 2007 – Secretary – HomeVestors – Beaumont, TX
o Answered phones/Gave clients information about properties
o Took rent and entered into program/Called delinquent renters
o Signed and went over new lease contracts with renters
• November 2006 – October 2007 - Salesperson - Dillard’s - Beaumont, TX 409-***-****
o Sales/Customer Service
• June 2006 – Nov 2006 - Office Personnel - Wilson-Bates - Twin Falls, ID 208-***-****
o Take payments on monthly bills/cash purchases in store
o Input salesperson’s daily activity into electronic and paper spreadsheets
o Call customers who are behind on their payments/negotiate due dates
• November 2004 – May 2006 - Cashier - Market Basket - Beaumont, TX 409-***-****
o Sales/Customer Service
Honors
o Fall 2009 - President’s List - Lamar Institute of Technology
o Spring 2010 – President’s List – Lamar Institute of Technology