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Customer Service Sales

Location:
Beaumont, TX, 77706
Posted:
May 22, 2012

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Resume:

Caitlin Liddell

**** **** **** #**

Beaumont, TX 77706

409-***-**** i85j5z@r.postjobfree.com

Skills

• Typing – 98% Accuracy at 60 WPM/Knowledge of office equipment

• IC3 Certified (2004) and Pharmacy Technician (certified 2008 - 2011)

• Experience handling confidential information (HIPAA)

Education

• Associate of Applied Science in Business Management

o Lamar Institute of Technology – Beaumont, Texas

o Date of Graduation – May 2010

Work Experience

Dec 2011 – Present – Assistant Manager – Sears – Port Arthur, TX 409-***-****

Oversee 40-plus associates – Training/Delegating/Scheduling

Responsible for 75% of floor – Sales/Merchandising/Profit & Losses

In charge of daily conference calls with regional/district managers

Aug 2011 – Dec 2011 – Manager – Frederick's of Hollywood – Beaumont, TX – 409-***-****

In charge of 10 associates – Training/Delegating/Scheduling

Customer Service/Sales/Merchandising

• Jan 2011 – April 2011 – Imaging Technician – Walgreens Specialty Pharmacy – Washington, PA

o Receive faxed and phoned in prescriptions

o Set each prescription up as a new referral for patient

o Call Physician’s office, or customer, on any issues that arise

• Nov 2007 – Oct 2010 - Management/Pharmacy Technician - CVS/pharmacy - Beaumont, TX

409-***-****

o Input and filled prescriptions (HIPAA)

o Delegate duties to team members

o Maintain displays and plan – o – grams/ Inventory/Ordering

o Handle customer concerns/complaints

o Verify safe daily, verify all registers and make bank deposit

• January 2007 – March 2007 – Secretary – HomeVestors – Beaumont, TX

o Answered phones/Gave clients information about properties

o Took rent and entered into program/Called delinquent renters

o Signed and went over new lease contracts with renters

• November 2006 – October 2007 - Salesperson - Dillard’s - Beaumont, TX 409-***-****

o Sales/Customer Service

• June 2006 – Nov 2006 - Office Personnel - Wilson-Bates - Twin Falls, ID 208-***-****

o Take payments on monthly bills/cash purchases in store

o Input salesperson’s daily activity into electronic and paper spreadsheets

o Call customers who are behind on their payments/negotiate due dates

• November 2004 – May 2006 - Cashier - Market Basket - Beaumont, TX 409-***-****

o Sales/Customer Service

Honors

o Fall 2009 - President’s List - Lamar Institute of Technology

o Spring 2010 – President’s List – Lamar Institute of Technology



Contact this candidate