Medical Receptionist, Patient Services Coordinator

LaShunda D. Sterling

**** ********* ****** , ******* ** 77004

Phone: 713-***-****;713-***-**** Email:**********@*****.***

Professional Objective:

To find a long term position where I can prove my hard working ability and team work while contributing to the growth of the organization, gradually increasing my responsibilities in the company and going the extra mile.

Qualification Summary:

Extensive experience in patient care services, physician scheduling, and customer service management.

Proficient in front desk medical office duties, fast pace and high pressured environments.

Performing efficiently skills of computerized procedures and the data entry procedures.

Posses strong work ethic, and attention to detail.

Maintain a working knowledge of medical terminology exercised to record and interpret patients’ information. Dedicated in confidentiality in all full compliance with HIPAA

Excellent communicator with exceptional multi tasking organizational skills , time management, and follow through skills.

Always friendly with a patient comes first attitude.

Experience Details:

Patient Services Coordinator, Medical Receptionist 2009-2011

Lifestyle Lift

Handle medical front desk in computerized and manual scheduling, billing.

Maintain open lines of communication between patients, physicians, staff -front and back office.

Practice average of 30-50-patients on daily basis for fast-paced, high energy, friendly medical practice. Answered multiple line phone system with accuracy, transferring, taking detail messages to all departments.

Coordinated daily opening and closing duties or front and back office.

Scheduled patients medical procedures and post operative follow ups with attention to detail and time management.

Answer to precedence issues to make certain the timely referral of immediately required medical care.

Preparing all new, upcoming, post charts for physicians, filling every evening after all financial and procedural information were input.

Office Manager

Palmer Shutters and Blinds; Creative Blinds 1998-2009

Receptionist – answered 11 line Nortel system taking accurate messaging to all staff.

Marketing Assistant to Vice President – Open accounts, maintain financial records efficiently.

Retail Manager Assistant- Managed all appointments as sales were performed in the field, Maintain constant communication with 7 retail outlets.

Online Business- Assist all clients with ordering and mailing of products.

Education: Bayland Academy

Computer Skills:

Microsoft Word, PowerPoint, Excel ; Patient Management Systems (PMS).

Contact this candidate