Customer Service Human Resources

Miguel Briggs i7q6v0@r.postjobfree.com

**** *. ******* **, ********, Ga. 30060 850-***-****

Motivated, personable college student with military experience and a customer service background. With the ability to think strategically to tackle complex and difficult projects Very highly adaptable, quick learner. Adept at remaining calm and action-oriented during high stress situations.

EDUCATION

Devry University, Alpharetta, Ga. 2011 – 2012

BS in Technical Management/Human Resources

PROFESSIONAL QUALIFICATIONS

• Employment Law

• Book Keeping • Project Management

• Customer Service • Computer Savvy

• Microsoft Office

• EEO • Recruiting • General Office Skills

• FMLA

• Professional Presentations • Cost Analysis • Report Preparation

PROFESSIONAL EXPERIENCE

Marietta Vet Center, Marietta, GA

Department of Veterans Affairs focused on mental health 2011-Present

Customer Service – Work Study

• Responsible for providing customer service to incoming military veterans on a daily basis

• Directed all incoming phone calls to proper staff

• Assisted office manager with tasks on a daily basis

• All clerical duties

Commercials Metals Company, Orlando, FL 2008-2011

Warehouse Worker

• Responsible for maintaining inventory control

• Pulled all items needed from shelves and loaded the trucks for timely deliveries

• Maintained cleanliness of the workplace

Bulldog Movers, Atlanta, GA 2005-2007

• Packed, moved and unpacked families and businesses on a daily basis.

U.S. Navy, Yeoman 3rd Class Petty Officer 2001-2005

Naval Hospital Pensacola

1st Marine Division 9th Marines

VFA-11

PROFESSIONAL DEVELOPMENT

• National Society of Leadership and Success member 2011

• Volunteer for Trinity House soup kitchen 2011

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