Manager Project

DARRYL KRONSTED

**** ****** *****

Aurora, Illinois 60504

Mobile: 630-***-**** Email: *********@*****.***

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AREAS OF EXPERTISE

Business Development Customer Relationship Management Consultative Sales

Performance Management Operational Organization Project Management

PROFESSIONAL EXPERIENCE

BROOKDALE DECORATING, Senior Project Manager (11/2009 - Present)

Excels in B2B account development with health care, educational, corporate, and contractors in the Chicago market offering eco-friendly paint & coating solutions for maintenance, remodeling, residential, and construction projects.

Promoted services, created proposals, received invitations to bid, maintained on-going business relationships, managed individual projects, collected outstanding invoices, while establishing new accounts.

Established eight major health care accounts in the past year, generated $10,000,000 in new business proposals.

Managed projects at major health care providers with teams ranging from 2 – 12 painters, project durations typically between 2 – 18 weeks

JAEGER EQUITIES, Condo Conversion Sales Consultant, (5/2007 - 10/2009)

WELLS FARGO HOME MORTGAGE, Mortgage Consultant (05/2006 - 04/2009)

WINE GARDEN OF GENEVA, Owner & Sole Proprietor (02/2004 - 05/2006)

Sole proprietor of gourmet wine shop; responsible for all P&L decisions, marketing, advertising, recruitment – hiring – training - scheduling of new employees, loss control, customer relations, quality control, health code requirements, inventory control, and reputation management.

Secured first liquor license in the State of Illinois permitting the re-corking of bottles for transportation.

SOLCORP (Electronic Data Systems) Senior Deployment Manager (07/2001 - 02/2004)

Selected project teams and strategies to implement proprietary software within the insurance industry, both domestic and foreign IT projects.

Managed 220 employees on assignment in 6 countries with regional responsibility for customer relations – C Level Management.

P & L responsibilities, conducted total performance management, including; the recruitment of new employees, hiring & firing decisions, employee training & development, and all salary negotiations of W-2 employees and 1099 contractors

Implemented H1-B visa program for new hires.

COMPUWARE CORPORATION, Sr. Technical Resource Manager (06/1998 - 05/2001)

Developed, implemented, and managed total employee performance plans including; employee retention plans, creation of project teams deployed on domestic and global assignments.

Responsible for all employee salary negotiations, educational/employee development, retention, and benefit plans for IT staffs numbering from 50 to 220 employees.

Regional responsibility for customer relationship management – C Level Management.

P & L, total performance management, hiring & firing, employee development, and salary negotiations of W2 employees and 1099 contractors.

ELECTRONIC DATA SYSTEMS, Business Analyst, Senior Business Analyst, Service Delivery Manager, Customer Relationship Manager, Business Relationship Manager, Senior Business Relationship Manager (09/1984 – 06/1998) (07/2001 - 02/2004)

Interviewed client managers to identify critical information flows and created project plans for data mining initiatives.

Documented client requirements for off-site software development teams for Electronic Data Systems and General Motors clients.

Implemented “Gold Disk” nationwide program designed to create standardization of all laptops and sales platforms for sales staff throughout the United States.

Developed & implemented disaster plans for Sprint Cellular for IT systems and closure of sales/operations in the event of natural or man-made disasters.

Managed on-site product development & implementation teams for Sprint Cellular and Xerox customers for real time duplication of, transmittal of, and deletion of duplicate call detail records prior to processing records within the billing system.

EDUCATION, TRAINING & CERTIFICATIONS

Illinois State University, Bachelors of Science

EDS Leadership Training

EDS Leaders, Financial Training

EDS Engagement Leadership Training

Success Builders, Advanced Sales Training

Certifications in numerous Emergency Management, Disaster Response, & Critical Incident Stress Management areas of study

ASSOCIATIONS

The American Red Cross, Chicago, IL.

Chamber of Commerce, Naperville, IL.

Chamber of Commerce, Aurora, IL.

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