Customer Service Sales

Jessica Garrett

***** ********* ***.

Cleveland. OH 44108

H: 216-***-****

C: 216-***-****

i79top@r.postjobfree.com

September 14, 2011

Dear Hiring Professional,

I strongly believe that I am a good fit for your company and would love the opportunity to become a valued member to your team, learn something new and challenging and of course to grow and expand your company.

During my time working as a Dishwasher for Brookdale Senior Living, a Dietary Aide for Brookdale Senior Living and a Telemarketer for Lakes Management Inc., I had the opportunity to develop excellent strong energetic work attitude and communication skills. Becoming a team player and helping out people in need of guidance. I also learned how to be very multi-task and customer service orientated.

I am available to work Monday through Saturday. I’d appreciate a chance to show you my knowledge and people skills. Please call me at your earliest convince.

Thank you in advance for considering me.

Sincerely,

Jessica Garrett

Jessica Garrett

Jessica Garrett

10924 Grantwood AVE.

Cleveland, Ohio 44108

H: 216-***-****

C: 216-***-****

Email: i79top@r.postjobfree.com

Professional Summary

Dedicated to maintain customer satisfaction and contribute to company success.

Key Skills

• Excellent communication skills

• Customer service orientated

• Self- motivated

• Energetic work attitude

• Problem Solving

• Ability to work under pressure

• Effective Listening Skills

• Multi-task

• Basic computer skills

• Work independently and or as a team

• Ability to work under pressure

• Team Player

Professional Experience

August 2011 to August 2011

Primerica Financial Services

Sr. Representative

• Recruit people to your team

• Take classes that would you help you get licensed for the product you are trying to sell

• Attend mandatory meetings and training

• Sell your products to people around the US

August 2011 to August 2011

Apex Merchant Group

Sales Representative

Duties:

• Responsible for establishing sales relationship with new client/prospect and scheduling meetings to discuss products that would help them.

• Service Company representative and support efforts to close business

• Leverage industry and business knowledge to create demand and persuade through the development and presentation of compelling purchasing rationales.

• Communicates with North American Service Company representative to build and maintain a shared understanding of sales status, priorities and next steps.

• Interfaces with client personnel and North American Service Company representative as necessary to understand requirements and communicate related pursuit plans and activities.

• Go to small businesses

February 2011 to March 2011 Warrensville Hts., OH

Lakes Management (Independent Contractor)

Telemarketing

Duties:

• Contact private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.

• Obtain names and telephone numbers of potential customers from Easter Sealed

• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation

• Explain products or services , and answer questions from customers

• Adjust sales scripts to better target the needs and interests of specific individuals

• Doing reminder calls a date before the pick-up date

• Contacting my coordinator with any changes that were made

December 2007 to December 2008 Milwaukee, WI

Brookdale Senior Living

Dishwasher

Duties:

• Removes all garbage in the trash can and in the dish washer

• Breaks down, cleans, and sanitizes the dish machine at the end of a shift

• Keeps dish and other storage areas clean and organized

• Restocks all dishes, glassware, utensils, pots, and pans

• Uses proper measurements of detergent and sanitizer in the dish machine

• Can operate dish machines to company and manufacturer specifications

• Understand facility’s fire and disaster plans; follow established procedures during drills and actual emergencies

• Attend educational in-services

• Ability to communicate effectively with co-workers and managers

• When there is more than two people in the dish room one person has to and wash pots and pans

December 2008 to May 2010 Milwaukee, WI

Brookdale Senior Living

Dietary Aide

Duties:

• Perform defined work routines , using various dietary aide utensils , supplies and equipment as assigned by the Dietary Manager

• Provide assistance to the cook in preparation and service of meals

• Meet scheduled meal and snack times

• Followed State and Federal long term care regulations and Dietary Department policies and procedures

• Follow cleaning schedules and perform cleaning duties as scheduled

• Setting up the dining room and serving residents

• Wash and store dishes

• Follow established reporting procedures

• Follow defined safety codes whiles performing all duties

• Customer Service

• Attend educational in-services

• Understand facility’s fire and disaster plans; follow established procedures during drills and actual emergencies

• Be knowledgeable of Federal, State, and Facility’s rules, regulations, policies, and procedures

• Does coffee carts before it is time to serve

• Does requests for residents before it is time to serve

• Pans up the milk and put it on a cart in the walk-in until time to serve

• Pan up the ice cream and up it in the free until time to serve

Education

December 2007 Houston County Career and Technology Center Warner Robins, GA

High School Diploma

College Prep.

D.E.C.A (Distributive Education Clubs of America)

G.P.A- 2.9

(Still in Progress) Northwest Florida State College Fort Walton Beach, FL

Business Administration

GPA- 4.0

Contact this candidate