Customer Service High School
Resume:
Nazmy N. Uonan
****-* ***** ***** **. Reston, VA 20191
******@****.***
Summary of Qualification
Over 20 years’ experience in teaching different grade levels. Experienced public relations, designing curricula, delivering lessons, and evaluating the students’ performance. Worked as part of teams of teachers to set school plans and determine how best to implement and excel students’ performance. Excellent communications and customer service skills. Three years of public relations in the field of tourism.
Work Experience
St. Mark Christian Orthodox Church, Fairfax VA
Arabic teacher
02/2011- present
Teach Arabic language for the Sunday school children, including reading, writing and language comprehension. Grades 1-8 in the church school: Good Shepherd Academy.
Fairfax School District
Substitute Teacher, FCPS, VA
08/2008 – 01/2011
• Work at various schools in elementary, middle, and high school and all subjects, including special education.
• Established and enforced rules for behavior and procedures for maintaining order among the students
• Observed and evaluated students' performance, behavior, social development, and physical health.
• Prepared materials and classrooms for class activities.
• Read books to entire classes or small groups.
• Prepared, administered, and graded tests and assignments to evaluate students` progress.
G2 Secure staff, Dulles Chantilly VA
Security officer,
09/2007 –09/2010
• Monitored and authorized entrance and departure of visitors, and other persons to guard and maintain security of premises.
• Wrote reports of daily activities and irregularities such as presence of unauthorized persons, or unusual occurrences.
• Answered alarms and investigated disturbances.
• Circulated among visitors, patrons, or employees to preserve order and protect the airport.
• Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard was closed.
J&J Translation and consulting services. Chantilly VA
Translator
07/2007- 08/2008
Translated documents and completed audio translations. Transcribed media materials and newspapers.
English/ Arabic teacher, Ibn Khaldoun Secondary, Cairo, Egypt 09/2002- 05/2007
Social Worker & English Teacher, Helmiat El Zaytoun Preparatory School, Cairo 09/1996-09/2002
English/Arabic teacher, El Mohandes Primary School, Cairo, Egypt 09/1994 – 09/1996
Public relations officer, St. Marina Tourist Company, 08/1991 – 09/1994
• Designed and managed campaign
• Promoted services of company
• Worked with partners to best serve clients
Education
Ain Shams University, Cairo, Egypt.
Bachelor of Art, Sociology.
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