"PART-TIME JOB"
Resume:
Richelle M. Richardson
Cincinnati, Ohio 45239
email: ****************@*****.***
OBJECTIVE: To obtain a position with a progressive company that will allow me to utilize my skills effectively, with room for new skills and growth advancement.
EDUCATION:
September 2000-Present University of Cincinnati
Clifton Campus
Cincinnati, Ohio 45219
September 1991-June 1994 University of Cincinnati
Raymond Walters
Cincinnati, Ohio 45236
Associates of Science Degree
MAJOR: Human Resources
EMPLOYMENT:
7/03-Present Hamilton County Job & Family Services
222 E. Central Parkway
Cincinnati, Ohio 45202
Team Lead: Alton Howard
Duties: Child Support Technician/Default Location; Enforce child support orders mandated from the courts for the interest of the child. Investigate and effectively process case information regarding referrals, defaults, emancipations and client complaints; contempt cases and suspend license for non-support.
8/07-5/10 Comair Airport Inc.
77 Comair Blvd
Erlanger, Kentucky 41018
Duties: Customer Service Ramp Operator; Assist passengers to the correct flight, load planes with luggage, fuel planes, completed security checks for the planes, marshal in planes for landing, push planes out for take off; Drive luggage to designated gates
4/01-6/03 Office Depot Business Service Division
4540 Cooper Road Suite 100
Cincinnati, Ohio 45242
Supervisor: Tonya Willis
Duties: Customer Service Rep; handle various accounts, researching, helping and processing orders to be filled; Always utilizing strong communication skills.
02/98–02/06 Internal Revenue Service
201 W. Riverside Blvd.
Covington, Kentucky 41011
Supervisor: Carmen Kaiser
Duties: Seasonal positions working as a Data Entry Transcriber, review and input tax information in to the data base system
Richelle M. Richardson
Page Two
6/99-6/00 Belcan Staffing Services
425 Walnut St.
Cincinnati, Ohio 45202
Duties: Administrative Assist/Patient Accounts Tech; Worked in various departments within Hoxworth Blood Center as Administrative Assist. Also worked at the Health Alliance, kept patient accounts updated along with other office duties that followed.
7/00-11/00 XLC Services
324 W 9th Street
Cincinnati, Ohio 45202
Supervisor Elana Spivak-Helton
Duties: Worked as a Customer Service II in the Hematology/Oncology Division within Children’s Hospital; Worked in the Front Office answering the phone lines for the physicians and nurses; Handled multiple clerical and office duties; kept medical charts updated with appropriate forms.
07/98-11/98 St. Aloysius Orphanage
4721 Reading Road
Cincinnati, Ohio 45237
Supervisor: Kim Haugenbrook
Duties: Family Teaching Assistant; assist house parents with the care of emotionally disturbed girls aged 11 to 17 yrs old. Helping with life skills, including controlled reactions, peer relations up to daily hygiene. This job stresses constant teaching to these girls. Work with therapist on a daily basis for new learned interactions with youth. Maintain a daily activity schedule, plan outings (educational/recreational), plan and prepare daily meals. Therapeutic Crisis Intervention (TCI) trained.
07/96-02/98 University of Cincinnati Hoxworth Blood Center
3130 Highland Avenue
Cincinnati, Ohio 45267
Supervisor: Mark P. Folino
Duties: Registration Technician; prep donors, input information in the computer system and assist nurses as needed.
03/97-07/00 City of Cincinnati Recreation Department
801 Central Avenue
Cincinnati, Ohio 45210
Supervisor: Gary Robers
Duties: Youth Advocate Counselor; open recreation center for the city’s curfew law; counsel youth, counsel parents; work with Cincinnati Police Officers, and a Cincinnati Community of Youth Counselor to assist youth and teens who violate the curfew law.
OCCUPATIONAL SKILLS: 10 key Touch Tone Calculator, IBM Selectric PC, CRT, Macintosh/Compaq Computer, Typing skills 40wpm, WordPerfect 5.1 & 6.0, Database, Lotus, Quattro-Pro, Microsoft Word, Windows, Bookkeeping, Data Entry and Computer Programming Experience. I have over 10 years of experience in Secretarial/Administration, as well as 20 years with Customer Service and Public Relations.
INTEREST: Working with the elderly, the youth, reading and skating.
REFERENCES: Furnished upon request
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