Richelle M. Richardson

**** *. ***** **** **** #*

Cincinnati, Ohio 45239

513-***-****

email: i6izm9@r.postjobfree.com

OBJECTIVE: To obtain a position with a progressive company that will allow me to utilize my skills effectively, with room for new skills and growth advancement.

EDUCATION:

September 2000-Present University of Cincinnati

Clifton Campus

Cincinnati, Ohio 45219

September 1991-June 1994 University of Cincinnati

Raymond Walters

Cincinnati, Ohio 45236

Associates of Science Degree

MAJOR: Human Resources

EMPLOYMENT:

7/03-Present Hamilton County Job & Family Services

222 E. Central Parkway

Cincinnati, Ohio 45202

Team Lead: Alton Howard

Duties: Child Support Technician/Default Location; Enforce child support orders mandated from the courts for the interest of the child. Investigate and effectively process case information regarding referrals, defaults, emancipations and client complaints; contempt cases and suspend license for non-support.

8/07-5/10 Comair Airport Inc.

77 Comair Blvd

Erlanger, Kentucky 41018

Duties: Customer Service Ramp Operator; Assist passengers to the correct flight, load planes with luggage, fuel planes, completed security checks for the planes, marshal in planes for landing, push planes out for take off; Drive luggage to designated gates

4/01-6/03 Office Depot Business Service Division

4540 Cooper Road Suite 100

Cincinnati, Ohio 45242

Supervisor: Tonya Willis

Duties: Customer Service Rep; handle various accounts, researching, helping and processing orders to be filled; Always utilizing strong communication skills.

02/98–02/06 Internal Revenue Service

201 W. Riverside Blvd.

Covington, Kentucky 41011

Supervisor: Carmen Kaiser

Duties: Seasonal positions working as a Data Entry Transcriber, review and input tax information in to the data base system

Richelle M. Richardson

Page Two

6/99-6/00 Belcan Staffing Services

425 Walnut St.

Cincinnati, Ohio 45202

Duties: Administrative Assist/Patient Accounts Tech; Worked in various departments within Hoxworth Blood Center as Administrative Assist. Also worked at the Health Alliance, kept patient accounts updated along with other office duties that followed.

7/00-11/00 XLC Services

324 W 9th Street

Cincinnati, Ohio 45202

Supervisor Elana Spivak-Helton

Duties: Worked as a Customer Service II in the Hematology/Oncology Division within Children’s Hospital; Worked in the Front Office answering the phone lines for the physicians and nurses; Handled multiple clerical and office duties; kept medical charts updated with appropriate forms.

07/98-11/98 St. Aloysius Orphanage

4721 Reading Road

Cincinnati, Ohio 45237

Supervisor: Kim Haugenbrook

Duties: Family Teaching Assistant; assist house parents with the care of emotionally disturbed girls aged 11 to 17 yrs old. Helping with life skills, including controlled reactions, peer relations up to daily hygiene. This job stresses constant teaching to these girls. Work with therapist on a daily basis for new learned interactions with youth. Maintain a daily activity schedule, plan outings (educational/recreational), plan and prepare daily meals. Therapeutic Crisis Intervention (TCI) trained.

07/96-02/98 University of Cincinnati Hoxworth Blood Center

3130 Highland Avenue

Cincinnati, Ohio 45267

Supervisor: Mark P. Folino

Duties: Registration Technician; prep donors, input information in the computer system and assist nurses as needed.

03/97-07/00 City of Cincinnati Recreation Department

801 Central Avenue

Cincinnati, Ohio 45210

Supervisor: Gary Robers

Duties: Youth Advocate Counselor; open recreation center for the city’s curfew law; counsel youth, counsel parents; work with Cincinnati Police Officers, and a Cincinnati Community of Youth Counselor to assist youth and teens who violate the curfew law.

OCCUPATIONAL SKILLS: 10 key Touch Tone Calculator, IBM Selectric PC, CRT, Macintosh/Compaq Computer, Typing skills 40wpm, WordPerfect 5.1 & 6.0, Database, Lotus, Quattro-Pro, Microsoft Word, Windows, Bookkeeping, Data Entry and Computer Programming Experience. I have over 10 years of experience in Secretarial/Administration, as well as 20 years with Customer Service and Public Relations.

INTEREST: Working with the elderly, the youth, reading and skating.

REFERENCES: Furnished upon request

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