Human Resources Service
Resume:
R. Sharlene Parker
Winston, GA 30187
********.******@***.***
Professional Experience
Douglasville Kia / Mitsubishi 07/2011-01/2012
Duties included processing warranty claims, reconcile payments from manufacturer, maintained accounts receivable schedules for service department, greeting customers, scheduling service appointments, cost analysis for repairs, follow up with technicians on progress of customers vehicle, kept customer informed and updated, obtained proper authorization for repairs, interpreted warranty information and policies to customer relating to their vehicle, reviewed and answered all questions with the customer explaining work performed, cost of repairs, and warranty coverage upon delivery of customer’s vehicle.
Team Nissan of Marietta 05/2007-02/2011
Duties included processing warranty claims, reconciled payments from Manufacturer, maintained accounts receivable for service department, assisted Service Director and Advisors with administrative duties, created new, used and wholesale vehicle repair orders, created purchase orders for vendors, supervised cashier department, performed accounts payables duties for dealership.
Nalley Automotive Group 10/2000-03/2007
Duties included preparing weekly payroll including weekly and monthly commissions, assisted employees with employee benefits, reconciled all bank statements and deposits, maintained daily electronic fund transfers, prepared monthly sales tax report, billed new, used, and wholesale
deals, maintained contracts in transit including funding delays, prepared contracts for funding, and accounts payable duties, oversaw daily accounting department functions, provided Administrative duties for department managers and General Manger.
Education
Kennesaw State University
Accounting/Business- 2 years
Skills
Windows, Excel, Reynolds and Reynolds, and ADP, Human Resources, Accounting, and Payroll
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