Operatons Coordinator

Kristen Clayton

*** ********* ***** - *********** ** 29483 - 843-***-**** - i6f7kb@r.postjobfree.com

Personal Profile

- Succeeded in obtaining awards for KB Home SC Centralized Scheduling #1 in SE Region and KB Home SC < utility costs by 85%.

- STARS Payroll System, HMMS Payroll System, Work Request System.

- PC Mylar System, AS400.

- Proficient in most Microsoft programs, including: Works, Word, WordPerfect, Excel, Power Point, Access.

Education

Charleston Southern University - Charleston, SC

B.S. in Business Administration with an Emphasis in Marketing, May 2003

Southern Wesleyan University - Charleston, SC

Masters of Science in Management Degree, August 2007

Experience

Operations Coordinator, KB Home, February 2006-Present

- Responsible for utility bill coding for SC

- Monitor PC Mylar Faxing and Scheduling System for Division

- Communicate daily with trade partners about scheduled work notices

- Consistently update construction reports and spreadsheets for President and Executives

- Track construction checkpoints for active houses under construction

- Fastrack Train new hires on Centralized Scheduling, DUP, Warranty, and Purchasing

- Responsible for releasing new starts in the field

- Responsible for the processing of all new sales contracts and studio addendums, inputting contingencies and closing costs, and calculating commissions

- Coordinate closings with preferred lender and attorney

Sales Coordinator, Nextel Communications, May 2004-February 2006

- Created sales, marketing, and business reports for manager and director

- Coordinated sponsorship events for local territory (Bridge Run, Homebuilder's Association Golf Tournament, etc.)

- Worked with payroll, new hire training, and various HR tasks

- Assisted with customer training on certain electronic devices

- Created Customer Service Escalations and handled billing and other common customer service issues

- Assisted sales representatives with customer communication through weekly phone calls and customer satisfaction letters

- Input daily sample and display orders for individual customers and sales representatives and for training other individuals on how to input sample orders

Administrative Assistant, Agent Owned Realty Company, August 2003-May 2004

- Provided agents with prospecting ideas

- Initiated communication with clients by phone or direct mail

- Organized Sales and Marketing Packages

- Prepared seminar and meeting agendas

- Assisted other individuals in the marketing department and corporation with special projects and tasks

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