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Customer Service Medical

Location:
Huntsville, AL
Salary:
$10.00/hr.
Posted:
November 07, 2012

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Resume:

Shameca Ross

**** ****** **** 256-***-****

Huntsville, AL 35805

i5z5bq@r.postjobfree.com

Objective To acquire a position in the healthcare field to expand my

knowledge, and use my computer, problem solving, and customer

service skills, and provide services to a variety of clients.

I am willing to take upon any challenges to expand my

knowledge.

|Skills |Word 2000, Windows 98/XP, ICD-9-CM, CPT Insurance Coding, HCPCS / |

| |CPT Medical Coding 3, input data using Medisoft, QS1 System One |

| |Software, and Flex Medical |

| | |

|Education |Virginia College at Huntsville |

| |Associate of Science Degree - Healthcare Reimbursement |

| |June 2010 |

| | |

|Qualification|Able to discuss and is familiar with all HIPAA Compliance Policies |

|s |and the importance of confidentiality when dealing with medical |

| |records. |

| |Has demonstrated the ability to utilize medical billing and coding |

| |software programs to expedite the reimbursement process. |

| |Can classify the various coding and billing information to avoid |

| |claims rejections. |

| |Able to analyze accounting and financial data to be used in a |

| |healthcare environment. |

| | |

|Experience |October 4, 2011 to present Dr. Sherrill's Pediatrics Office |

| |Medical Receptionists/Medical Biller |

| |Greet patients in a friendly manner |

| |Answer phones and assists patients with any concerns |

| |Set patients appointments |

| |Call and make appointments with specialists/ physicians for |

| |patients |

| |Create new patient charts |

| |Input patient's demographics |

| |Verify patient insurances |

| |Accept patients copayments |

| |Bill insurances electronically as well as by paper |

| |Audit and re-file appeals of denied claims |

| |File EOB's and patients' charts |

| |Handle all referrals going in and out |

| |Order all office supplies(including all vaccines) |

| | |

| | |

| |September 14, 2011 to October 2, 2011(temp) North Alabama |

| |Urology(Express Personnel Temporary Service) |

| |Medical Record Clerk |

| |Create new patient charts |

| |Pull charts for doctors |

| |Input documents into charts and make sure charts are in tack |

| |File and organize charts |

| |Assist around the office wherever needed |

| | |

| | |

| | |

| | |

| |April 2010 to June 2010 |

| |Star Rx & Propst Home Healthcare - Huntsville, AL |

| |Billing/File Clerk, (180hr Medical Externship) |

| |Proficiently was able to multi-task work for all Star Market |

| |Pharmacies, Propst Discount Drugs and Home Healthcare Stores. |

| |Answered multi line phone system. |

| |Input data into computer using QS1 software such as demographics, |

| |payments, adjustments and transactions from the pharmacies. |

| |Look up HCPCS and ICD-9-CM codes efficiently. |

| |Called and verified insurance. |

| |Filed EOB's and Pharmacy Tickets. |

| |Faxed detailed written orders to various doctor's offices. |

| |Called various doctor's offices and insurance companies to research|

| |information missing from patient's charts or pharmacy tickets. |

| |Worked as customer service representative for Propst Home |

| |Healthcare Store. |

| | |

| |December 2009 to April 2010 |

| |Executive Tax Services - Huntsville, AL |

| |Tax Preparer |

| |Greeted Customers |

| |Answered phones, assisted customers and direct calls. |

| |Keyed in customers demographics. |

| |Prepared taxes (e-file). |

| |Reviewed documents with customers. |

| |December 2008 to January 2012 |

| |Street Services - Huntsville, AL |

| |Custodian Engineer |

| |Follow through with daily cleaning assignments. |

| |Helped fellow employees with their cleaning assignments. |

| |Motivated employees to do their best and follow through with their |

| |assignments. |

| |Ordered cleaning supplies for various buildings. |

| |Kept in contact with supervisor as each task is completed. |

|Honors |Various Academic Achievement and Effort Awards |

|References |Available upon request |



Contact this candidate