Logistics anagement/Customer Service Management Experience

Dallas Gray

***** ******** **., ***** **, MI ****8 - 313-***-**** © - dgenterprise1@yaho o.co m

Su m mar y:

Results-oriente d log istics an d supply chain expert w ith 10 years of experience an d a track record of success in

shipping cost control, inventor y management, an d a meticulo us attention to detail an d shipment tracking.

Key Skills:

• Excellent co m munication an d co ordination skills that allow for effective multi-tasking

• Efficient organizational, time management an d prioritization abilities

• Ability to perfor m tasks in divi dually an d as team as well

• Pro ven ability to cut costs an d impro ve efficiency in any system

• Exceptional problem solver w ith the ability to make quick decisions un der pressure

Work Su m mar y:

Senior Log istics Co ordinator: National Fo o d Gro up; No vi, MI

June 2010 - Present

Responsibilities:

• Co ordinate, track an d confir m pro of of deliveries of 2000 shipments monthly

• Assure custo mer satisfaction w ith deliver y an d solve co mplaints effectively

• Maintain co mpliance an d evaluate cur rent car riers

• Actively call on new car riers to lower freight costs an d increase shipping o ptions

• Designe d an d actively manage separate freight manifests detailing shipments for 45 acco unt managers

• Implemente d electronic bo oking an d filing system to eliminate waste an d save time in the shipment

process

• Assist w ith freight claims an d invo ice accuracy

Log istics Co ordinator: Ryder Systems, Inc/Lucent Technolog ies; Colu mbus, OH

Februar y 2000 to September 2008

Responsibilities:

• Co ordinate, track an d confir m pro of of deliveries for foreign an d do mestic shipments

• Manage while consistently staying un der a $250,000 freight bu dget

• Implemente d strateg ic action plan that save d employer $400,000 in one year

• Increase d storage capacity 10% by stan dardizing inventor y control

• Collect log istic data, define core problems, reco m men d resolution, an d present key infor mation an d

thoro ugh review of report data to the management team

• Responsible for OSHA an d DOT regulations

Qualifications:

• Bachelor Degree in Specialize d Stu dies fro m Ohio University

• Unite d States Ar my - 6 Years (Fort Knox, Fort Lee, Fort Bragg, Dar msta dt, Ger many)

• Proficient in Microsoft Office, MAS90, Saleslog ix

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