Business Professional
Resume:
JOSHUA L. VAUGHN
Morristown, TN 37813
****************@*****.***
OBJECTIVE
To obtain a full-time position that will allow me to utilize my well refined communication and customer service skills. Enjoy all kinds of interaction with the much diverse public and excel in a fast-paced work environment.
WORK EXPERIENCE
2005 – 2011 Car People Marketing, Inc. Daytona Beach, FL
Marketing Representative (2009 – 2011)
• Presented marketing product packages to Automotive, Motorcycle and Powersport dealers across the Carolinas.
• Established new accounts and maintained existing accounts, ensuring customer satisfaction.
• Relocated, in order to establish new sales area, enhancing company growth.
Account Manager (2005 – 2009)
• Successfully maintained computer system passwords, logins and websites for over 150 dealerships nationwide.
• Imported data and artwork images to dealership websites.
• Partnered with various dealership principals to accomplish end product.
• Trained new client employees on utilizing dealership websites.
• Resolved customer conflicts and concerns, forwarded such reports to corresponding dealers.
• Proofread all materials before being mass produced.
• Managed and delegated tasks to co-workers.
2003 – 2005 Around Home – Branch of Car People Marketing, Inc. Charlotte, NC
Account Representative
• Marketed advertising products to various small business owners within the Charlotte area.
National Sales Manager – Jim Vaughn 704-***-****
2003 – 2005 Acropolis Café & Grille Cornelius, NC
Host/Bartender/Cashier
• Served as host, floor manager and server in various capacities to achieve customer satisfaction.
• Balanced cash drawer for all food sales.
JOSHUA L. VAUGHN
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2002 – 2003 Rusty Wallace Pontiac, Cadillac, GMC Morristown, TN
Sales Representative
• Sales representative for new and used car sales.
• Follow up calls to enhance customer service, and increase return business.
Dealer Principal – Johnny Adams 423-***-****
2001 – 2002 Rex TV & Appliance Morristown, TN Store Manager
• Quickly rose from Sales Associate position to Sales Assistant and was subsequently promoted to Store Manager within a period of eight months.
• Achieved “Top Salesman” award within a five store region on multiple occasions.
District/ Store Manager – Mike Stamey 423-***-****
2000 – 2001 Domino’s Pizza Morristown, TN
Shift Leader, Delivery Driver
Store Manager/ Owner – Mike Synamon
1997 – 1999 United States Army Fort Bragg, NC
B. Company, 3rd Battalion, 504th Parachute Infantry Regiment
(an attachment of the 82nd Airborne Division)
EDUCATION / TRAINING
2007 Dale Carnegie Training Course Daytona Beach, FL
“Effective Communications & Human Relations/Skills for Success”
• Received multiple awards for persuasive communication, problem solving, public speaking and interpersonal relationships.
• Highest Achievement Award 2007
1997 High School – Diploma
Morristown Hamblen High School East Morristown, TN Areas of Interest: Band, Track & German language
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