Shamella C. Brown
Atlanta, GA ***** 678-***-**** **********@*****.***
SUMMARY
Fast pace learner that pays close attention to detail and accuracy. Punctuality and time orientation is a must in everyday endeavors and projects. Have years of experience with projects that required prompt deadlines but still ensured accuracy in the final product. Also, have experience working under pressure and the ability to take the lead when others start to sweat under the pressure. Ability to multitask while maintaining a high energy and positive working environment for coworkers, seniors, and clients/patients. These professional experiences have been in government, education, legal, and healthcare setting. Highly adept in Microsoft Office software, Blackbaud Raiser’s Edge software, and research but not limited to becoming skilled in other software. My typing speed is 50wpm but can be even quicker when familiar with the document at hand. Also, have the ability to index a document in 15 seconds or less. My professional experience and education in psychology and criminology makes working with others as well for others a pleasurable experience rather than a task; promoting the company/organization’s developmental success.
WORK EXPERIENCE
ComSquared Systems, Norcross, GA 11/2011-1/2012
Comsquared Systems is a document imaging software developing company.
Document Indexer
*Review/Compile documents
*Data entry (15 sec/document)
*Index a series of documents
- medical records
-personal information
-identification documents
ForEyes Optical, Tucker, GA 7/2011-10/2011
ForEyes Optical is an optical store that specializes in eyewear and eye examinations.
Optometric Technician
*Assist in testing patients’ vision
*Kept inventory of materials and instruments
*Answer multi-line telephone system
*Filing
*Pulling insurance authorization
*Prescreening patients
*Contact lense I/R
-instruct patients on contact lense handling
*Help customers find glasses
*Deposits
*Closing out the finances daily
*Meet and greet patients
Institutional Advancement at Barry University, Miami Shores, FL 1/2008-12/2010
Institutional Advancement is a department at Barry University that is responsible for increasing fund availability for programs, scholarships, endowments, capital, and operating expenditures.
Clerical Assistant/Data Entry Clerk
*Data entry via Blackbaud Raiser's Edge
*Filing
*Updating mail returns
*Light copying and faxing
*Light errands
*Compile spreadsheets
*Proofread professional documents
*Researched corporations and individuals for funding resources
*Assisted in projects and events
Labor Relations of the Virgin Islands, St. Croix, VI 6/2007-12/2007
Labor Relations is a division of the Department of Labor that is responsible for investigating and settling employment discrimination, wage and hour dispute, plant closings, and EDC compliance issues.
Administrative Assistant
*Type/create memorandums and/or correspondences
*Mail sorter/deliverer
*Arrange appointments
*Report Meeting Minutes
•
*Filing
*Invoices
*Set up appointments
*Create spreadsheets
*Copying/faxing
*Telephone operator
Financial Aid Office at Barry University, Miami Shores, Fl 8/2006-5/2007
The Financial Aid Office is a department responsible for accessing and processing aid for each student. Also, they handle assigning work study positions and processing work study hours.
Data Entry Clerk
*Data entry
*Filing
*Running light errands
Department of Agriculture of the Virgin Islands, St. Croix, VI 6/2006-7/2006
The Department of Agriculture is responsible for protecting the consumers and environment through education, implementation, and communication of policies and programs that would support, as well as promote the agricultural industry.
Clerical Assistant
*Data entry
*Filing
*Invoices
*Greeting clients
*Setting up appointments
*Light copying and faxing
Legal Services of the Virgin Islands, St. Croix, VI 1/2006-6/2006
Legal Services is a non-profit organization that provides legal services free of charge to the disadvantage in civil areas of health, education, housing, family/children rights, income protection and maintenance, elderly and disabled, and economic development.
Intern
*Invoices
*Data entry
*Filing
*Greeting clients
*Updating client files
*Copying/faxing
*Mail sorter
VOLUNTEER EXPERIENCE
Haitan Youth and Community Center, Miami, FL 8/2010-12/2010
A not-for-profit organization that provides a series of services such as after school care, summer programs, youth services, and child care services.
After School Volunteer
*Interact with youths at the center through games, conversation, songs, and helping with
homework.
*Focus on helping youths with behavioral problems to positively interact with others.
Phonathon at Barry University, Miami Shores, FL 8/2008-12/2009
The Phonathon calls students, parents, alumni, and friends of the university to gain financial support while maintaining a relationship with them.
Phonathon Caller
*Call constituents for continual financial support while building rapport
*Update demographical information
*Outbound calling
Salvation Army (Bed Time Stories) Miami, FL 8/2009-5/2010
Shelter for homeless children.
*Read bedtime stories to the children.
*Converse with the kids to build a comfortable rapport
St. Paul AME Church, Miami, FL 8/2009-12/2009
An afterschool program for at risk youths that allow them to be mentored as well as helped with homework.
Mentor/After School Volunteer
*Assist youths with homework
*Play games
*Converse with them about their day
*Show them positive ways of dealing with conflict in school and at home
*Do additional educational worksheets in math, science, and reading comprehension
Arch Plaza, Miami, FL 1/2009-6/2009
A nursing and rehabilitation center for senior citizens
*Playing board games and BINGO with the senior citizens
*Building rapport to have continual friendly conversation
*Assisting them with any needs at the moment
-Getting refreshments
-Carrying them to the bathroom
-Helping them to their room
EDUCATION
Barry University Miami Shores, FL
Bachelors of Science, December 2010
Major: Psychology. Minor: Criminology
Dean’s List
Member of Pi Gamma MU
REFERENCES
Available upon request.