my resume

Joseph D'Andrea

**** *** **

Youngstown, Ohio 44509

Phone: 330-***-****

Work History

Panther May 2008 – March 2009

Job entails picking up and delivering freight in a timely and safe manner. Worked for Work Horse Express and Expediter Services. Duties include being courteous to clients and dispatchers.

Schneider National Transportation July 2007 – January 2008

Job entails picking up and delivering freight in a timely and safe manner; also being courteous to clients and dispatchers.

Flying J January 2007 – June 2007

Job entailed cooking, preparing supplies for the next shift, cleaning grills, ovens, and counter tops.

West Telemarketing February 2006 – July 2006

Customer service representative for Cingular Wireless. I handled all phases of customer service: bill payments, billing questions, service questions, and caring for the customer's needs.

IHOP November 2002 – February 2006

I achieved the positions of kitchen manager and assistant manager. Job entailed handling customer complaints and satisfaction, shift reports, and bank deposits.

Infocision October 2001 – October 2002

Customer service representative for inbound and outbound calls.

Perkins Family Restaurant November 1999 – November 2001

I cooked food to order, stocked and cleaned area.

US AIR FORCE June 1979 – September 1983

Achieved kitchen supervisor, supervising 150 people. Job entailed taking inventory and ordering food as needed.

Jens Restaurant October 1976 – May 1979

A family style restaurant where I started as cook and left as a manager before leaving for the service.

Education

Schneider Truck Driving Training Academy – July 2007

Ramstein AB – Fundamentals of cafeteria cooking – September 1979

Labrae High School – building trades

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