Mai Thao Tran *** Noel Drive, Avondale, La *****
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**********@*****.*** • Home 504-***-**** • Cellular 504-***-****
Summary of Experience
Sake Cafe , Metarie, LA 2001 to 2010
Assistant Manager/Waitress
• Supervised and scheduled wait staff and kitchen personnel
• Reviewed daily and weekly inventories to ensure accuracy
• Monitored day-to-day operations to ensure compliance with established standards of product quality, service and clientele
• Received food and beverage orders, advised on daily specials, and delivered food and drinks
• Courteously and efficiently served customers and operated cash register
Tan Dinh, Harvery, LA 2001 to 2002
Waitress
• Received food and beverage orders, advised on daily specials, and delivered food and drinks
• Ensured customer satisfaction by monitoring needs and filling special requests
• Provided quick, efficient and friendly service to customers
• Courteously and efficiently served customers and operated cash register
House Of Deng's, Harvey, LA 1999 to 2001
Waitress
• Received food and beverage orders, advised on daily specials, and delivered food and drinks
• Ensured customer satisfaction by monitoring needs and filling special requests
• Provided quick, efficient and friendly service to customers
• Courteously and efficiently served customers and operated cash register
Allied Medical Center S, Houston, TX 2011 to 2011
Front Desk Receptionist/ Externship
• Greeted persons entering establishment, determined nature and purpose of visit, and directed visitor to specific destination, and answered questions and provided information
• Answered telephone to schedule future appointments, provide information, and forward call
• Operated telephone switchboard to receive incoming calls
• Heard and resolved complaints from customers and public
• Filed and maintained records
Educational Background
Sanford Brown College, Houston, TX 2011
Certificate , Medical Assisting
Delgado Community College, New Orleans, LA
L.W. Higgin, Marrero, LA 2001
H.S. Diploma
Skills
• Appointment Scheduling, Microsoft Office
• EKG's, Injections, Phlebotomy, Vital Signs
• Medical BIlling/Coding
• CPR, HIPPPA, & OSHA Certified
• Bilignual - Vietnamese
Activities and Honors
Dean's List, Sanford Brown College, 2011