Executive Assistant / Administrative Assistant

DEBRA C. LEBLANC

**** ******* **** *******, ** **047 Phone: 770-***-**** **************@*******.***

Profile

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs and mainframe entry work. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multi priorities and meet tight deadlines without compromising quality.

Key Skills

Office Skills: Records Management Front-Desk Reception Spreadsheets/Reports Executive Support Calendaring Travel Coordination Promotes Team Successes Builds Customer Goodwill

Computer Skills: MS Word MS Outlook MS Excel MS Access MS PowerPoint Lotus Notes Adobe Reader Winzip Mainframe Data Base Typing 75 WPM

Professional Experience

COMMON SENSE CLAIMS/SOUTHEASTERN US INSURANCE 2003 to Present

Administrative Assistant

Handle multifaceted clerical tasks as the assistant to a Lost Time Adjuster and a Medical Only Adjuster.

Has become a trusted assistant known for “can-do” attitude, flexibility and high-quality work.

Communicates effectively with co-workers and external customers.

Schedules and coordinates for the injured worker, physician appointments, transportation, interpreters, physical therapy, etc. Pay bills.

Entrusted to assist Vice President of Claims, Manager of Claims and Office Manager with various projects not listed in standard job description.

Assists with initial 3-point contact after receipt of WC-1.

Excellent marks on performance reviews in areas including work volume, accuracy, and quality; ability to learn and master new concepts; positive work ethics; and commitment in providing unsurpassed service.

GMAC/BANK OF AMERICA, FACTORING DIV., INTL DEPT. 1979 to 2003

Administrative Assistant

Assisted nine Account Executives and Credit Managers during four mergers/buyouts.

Assisted clients in foreign countries while dealing with conversion of foreign currencies.

Effectively handled multiple clerical responsibilities including verifying expense reports and making travel arrangements, and keeping calendars.

CITIZENS AND SOUTHERN NATIONAL BANK, MORTGAGE DIV.

1977 to 1979

Department Receptionist

Supported account executives.

Greeted visitors, answered telephones, sorted/delivered mail and other responsibilities as requested.

Departmental word processor.

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