Customer Service Manager

Angelica Hampton

**** *** ****** *****

Birmingham, Al 35205

Cell: 205-***-****

Email: ********.*******@*****.***

Profile

“I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the Banking industry, I love to learn, and I am always up to a challenge whatever the situation. I get along well with others, I also like working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.”

Education

Parker High Birmingham, Alabama

Work Experience

Edward Chevrolet, Cashier (March 2010-Current) responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.

Family Dollar Store, Asst. Manager (Feb. 2009- Aug 2009)

Directs all activities related to merchandise flow, store maintenance, expense management, shortage prevention and store sales support functions for a significant portion of the total stores volume. Assumes Store Manager responsibilities in their absence.

Tameron Honda, Switchboard Operator (Sept. 2009- Nov. 2009) TEMP

Responsible for answering telephone calls and transferring calls to other extensions, making calls on behalf of the staff and keeping records of calls and messages

Bessemer Court, Voter Clerk (Sep. 2008 - Nov. 2008)

Processes your voter registration application, you will receive a voter’s identification card (wallet-card). The wallet card will provide your Precinct Number, and your state and local districts for your location.

Wachovia Bank, Loan Processor Assistant (May. 2008 - Jul. 2008) TEMP

Work in the Mortgage Loans department as a Loan Process reviewing individual

And corporate credit history, for obtaining financial and employment history from

The applicant, and checking this information against both public and private

Sources such as credit bureaus and former and current employers, in order to

Determine the creditworthiness of applicants for a loan.

Hoover Court, Court Clerk (Jan. 2008 - May. 2008) TEMP

Work in the drug court given the responsibility to handle cases involving drug-using offenders through comprehensive supervision, drug testing, treatment services and immediate sanctions and incentives given the responsibility to handle cases involving drug-using offenders through comprehensive supervision, drug testing, treatment services and immediate sanctions and incentives.

Work in the records department as a file clerk. Pull charts, for doctors and nurses. Help at the front desk with checking in patients and checking out. Put loose documents in patient charts, for record keeping.

Superior Bank, File Clerk (Aug. 2005- Aug. 2007)

Work as a Mortgage file clerk scanning mortgage documents onto a scanner for underwriters and bank personnel to view file on computer, made file foe new mortgage customers, created a spreadsheet to keep up with records that came in and out of the file room on a daily basics.

Work as a Mortgage file clerk scanning mortgage documents onto a scanner for underwriters and bank personnel to view file on computer, made file foe new mortgage customers, created a spreadsheet to keep up with records that came in and out of the file room on a daily basics.

Southtrust Bank, File Clerk (Dec. 1999- Jan. 2005)

Work as a file clerk in the credit department pull credit apps for loan officers to verify accounts, and also business credit accounts, help locate personal information on all accounts that was need for verification. Identified documents for officers that were needed for final decision.

Additional Skills

Skills:

? I have the following skills, clerical work, customer service, retail, and filing

Reference

Contact this candidate