Administrative, Customer Service

Michele Nelson 610-***-****

*** *. ***** **, ***********@*******.***

Exton, Pa 19341

Objective:

To obtain a full time administrative job in which I can utilize my current skills and expand my professional experience.

Major Accomplishments:

At Progressive Business Publications, I was able to provide leadership and guidance in the data entry and mail room departments during manager’s absence for about 3 months. I increased efficiency of data entry departments by taking over opening and sorting of educational books.

Experience:

• May 2009 to Present

Private Residence Exton, Pa

Nanny

Supervise children during the day, incorporating education with everyday play activities. Manage schedules while working in tandem with a parent. Maintain playroom and children’s laundry.

• December 2008 to May 2009

Private Residence Chester Springs, Pa

Nanny

Cared fulltime for infant during the day and par time care of older child in afternoons. Transportation to and from school and some light house work.

• September 2008 to November 2008

Naturally Clean Downingtown, Pa

Cleaning Associate

Meticulous cleaning of various houses using naturally derived cleaning products. Occasionally helped owner with other tasks, such as setting up office.

• August 2007 to August 2008

Paoli Vet Care Chester Springs, Pa

House Assistant

Upkeep and cleaning of house. Assisted with care of various large and small animals. House-sat while family was away.

• January 2007 to April 2007

PMI Newtown Square, Pa

Reception, fulfillment, and mail

Reception; checking in visitors and assembling project management packets. Fulfillment; assembling packages, sorting orders, and delivering mail, tracking of incoming packages into computer program.

• April 2004 to July 2005

Progressive Business Publications Malvern, Pa

Mail room, data entry, accounts receivable

Mail room; opening and sorting mail using large mail machine, distributing mail and monthly reports. Data entry; processing subscription cancellations, sort returned subscription mail, opened and processed returned education books. Accounts receivable; enter checks into system and check for accuracy.

• April 2004 to July 2005

People's Light and Theater Company Malvern, Pa

Box Office Attendant

Took ticket orders over the phone, mailed out tickets and provided customer service.

Education: University of Vermont, Burlington, VT 9/1999-12/2001

Psychology and Studio art

West Chester University, West Chester, Pa 7/2001 & 9/2002

Psychology and Theater

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