Security Officer Maintenance

**** ****** ****** • New York, NY *****

PHONE: 917-***-**** • EMAIL: **************@***.***

NELSON CASILLAS

OBJECTIVE

Reliable and mature worker with outstanding interpersonal skills seeks position in commercial or residential building that will utilize my skills in technology, building maintenance and my recent training as a Security Officer. Bilingual in English/Spanish.

CERTIFICATIONS AND LICENSES

• Certified New York State Security Officer 8hr, 16hr, Fireguard, Homeland Security, 2011

• Certified Building Maintenance Technician, NYS Department of Education, 2010

• Certificate of Fitness, NYC Fire Department, Sprinkler/Standpipe Systems, 2010

• Certificate of Fitness, NYC Fire Department, Boiler Operator #6, 2010

• Air Pollution Control, NYC Department of Environmental Protection, 2010

• CISCO Networking, Nice CLS, Nice Logger and LAN Certificates

EDUCATION, TRAINING AND SKILLS

GM Security, New York NY, 2011

Security Officer training on 8hr, 16hr, Fireguard and Homeland Security courses.

New York State Licensed Security Officer.

International Development Institute, New York NY, 2010

140 Hour Certificate Program for Building Maintenance Technician

Training included basic plumbing, basic electricity, NYC Building and Recycling Law

Borough of Manhattan Community College, New York NY, 1996 - 1998

Associates Degree in Applied Science

Technology Training: At various schools studied computer programming, networking, routing technology and Local Area Network technologies

RECENT WORK EXPERIENCE

TEMCO SERVICE INDUSTRIES, New York, NY, Cleaner, 01/2010 to 08/2010

• Responsible for facilities maintenance at various New York City Public Schools

• Duties included interior and exterior cleaning using chemical cleaners and tools

• Strip, wax and buff floors using power tools; clean and sanitize restrooms

VERIZON, New York NY, Voice Engineering Specialist, 07/2005 to 10/2008

• Managed daily telecom operations for over 2300 financial institution locations

• Performed troubleshooting and contacted telecom vendors to resolve issues

• Responsible for moves, adds and changes of telephone stations

• Mentored other team members; ensured problem resolution within time deadlines

DYNAX CONSULTING SERVICES, Telecommunications Analyst, 12/02 to 06/05

• Managed telecom services for H.I.P. Health Plan of New York

• Provided tech support for Document Imaging Team and Office Automation Group

• Performed troubleshooting and coordinated site visits from vendors

NICE SYSTEMS INC., Rutherford NJ, Customer Support Engineer, 10/99 to 10/01

• Performed hardware and software maintenance and upgrades of equipment

• Performed installations, maintained supply inventory and trained junior staff

UNITED STATES ARMY RESERVES, 01/93 to 09/01

• Rose to rank of Sergeant, Honorable Discharge in 2001

REFERENCES

Mr. Juan Espinal, Security Instructor, GM Security, 202 – 595 - 6882

Mr. Joseph Scandura, AP of Administration, Clara Barton High School, 718-***-**** X104

Mr. Angel Caballero, Compliance Officer, Washington Mutual Bank, 551-***-****

Contact this candidate