HR Assistant

Deepti Advani

Home Phone - 502-***-****

Cell Phone - 502-***-****

******.******@*****.***

OBJECTIVE: Continue to enhance my professional career with committed and dedicated group of people, which would help me in challenging greater heights and thereby display my true potential. Excited to work in dynamic and challenging environment.

Professional Skills & Experience

Diversified experience in Human Resources, Branch Banking Services and Operations Management

High integrity and good people management skills that allows effectiveness in management and successful team-work

Proficient in multi tasking and managing multi dimensional assignments with ease

To identify opportunity areas to add value to departments and functions

Good interpersonal skills

Organizational Experience

Firstsource Solutions USA LLC, Louisville, KY (March ’12 – to date)

Roles and Responsibilities – Human Resources Generalist

Initiating pre-recruitment activities in terms of short listing candidates, overview conf. call etc

Managing recruitment engagement areas of screening resumes, testing, score based finalization of candidates for operations interview

Liaising with operations on new hire expectations and manage recruitment activities accordingly

Bridge between different departments for successful completion of recruitment activities and on schedule joining of prospective employees

Managing exit interviews and employment discontinuation formalities

Liaising with employees for supervisorial feedback and apprise Sr. Mgmt for effective changes

Firstsource Solutions USA LLC, Louisville, KY June 2010 to Dec 2011

Roles and Responsibilities – Human Resources Assistant

PeopleSoft (HRMS) management for 2,500 employees spread across 23 locations in North America

Managing HR weekly, monthly and quarterly reports including Headcount, Tenure Reports, Recruitment and Attrition Reports amongst others

Recruitment related initiatives including candidate screening, background check, reference checks

Liaise with operations on monthly employee requirement and manage it with recruitment vendors

Maintain and prepare analytical reports on employee attrition including voluntary and involuntary, office wise, location wise, tenure wise etc.

Liaise with Operations on anticipation of potential discontinuations and apprise Sr. Mgmt and related decision making authorities in making arrangements to curb the attrition rates

ICICI Bank Limited, Mumbai, India April 2007 to Sept 2009

Roles and Responsibilities: Officer, Branch Banking Operations

Managing bank patrons for their queries regarding banking operations. Single point of contact for front office customer service and operations

Responsible for cash operations including Teller, Supervise Cash reconciliations

Training new recruits / juniors on cash operations and manage their accuracy and provide appropriate feedback

Single Point of contact for statutory audit and banking compliance for the branch

Single Point of Contact for Life Insurance manager backup

ICICI Onesource, Mumbai, India Aug 2004 to July 2006

Roles and Responsibilities: New Client Executive

Assisting the clients in decisions related to the NRI Services and products

Co-ordinating with the existing NRI Clients for their banking accounts and investments

Single point of contact for the high profiled NRI customers of ICICI Bank

Appointed as an e-Relationship manager for the existing relations with the customers of ICICI Bank

Achievements

Received an appreciation from Sr. Management on effective “filling up” position on current job

Appreciation on successful co-ordination of implementation of Peoplesoft HRMS tool across all eligible offices in North America

Multi management of HR, Recruitment and Background screening related activities

Successful in implementation of Key HR analytical reports for Executive Management

Personal Information

Education : Institute of Banking, Finance & Insurance, Mumbai, India – Nov 2006

Business Management Studies (Graduation), Mumbai, India – March 2004

Higher Secondary Certification, Mumbai, India – May 2001

Senior Secondary Certification, Mumbai, India – May 1999

Computer : Proficient in Microsoft Office

Personal : Date of Birth – Dec 23rd, 1982

Sex – Female

Nationality – Indian

Date: __ / __ / ____ Deepti Advani

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