Customer Service Sales
Resume:
WENDY VAILLANCOURT *** -***-****
Port Saint Lucie, Florida 34953 (603
SUMMARY A versatile, confident, decision-maker ... Detail minded ... Dependable
Self motivated ... negotiator – customer service oriented
EDUCATION Pembroke Academy, Pembroke, NH Business
Franklin Pierce, Concord, NH Mortgage Banking Classes
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EXPERIENCE
2011-2012 JC PENNEY CORP. JENSEN BEACH, FL
Customer Service - hired as part time temporary sales associate. Responsible for
greeting and assisting customers with their questions and purchases. Also responsible for maintaining a clean work area and reorganizing shelves.
1999 to 2011 BOVIE SCREEN PROCESS PRINTING CO., INC. BOW, NH
Director of Sales - responsibilities included customer interaction, monitoring staff of 6 – 9 employees, job review, pricing review, disgruntled customer direction, job reviews, payroll approval.
Reported directly to the President and Director of Operations.
1996 to 1999 BOVIE SCREEN PROCESS PRINTING CO., INC. BOW, NH
Purchasing Manager – responsibilities included purchasing of all
materials, inks, office supplies, machinery and qualifying of vendors according to ISO regulations.
Reported directly to the President and Vice-President.
SKILLS Computer skills include Microsoft Word, Excel, Act, PowerPoint,
and CRC, a customer service database system. Problem solving
and customer service oriented.
PREVIOUS EXPERIENCE
Offset Printing/Management – 15 years
Curry Copy and Printing, Precision Press
Mortgage Banking/Collections/Loan Workout
Bankers Cooperative Mortgage Services – OOB
First NH Mortgage Corporation – Bought out by Citizens Bank
Merrimack County Savings Bank
REFERENCES Available upon Request
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