Technical Support Computer Science

Victor McDonald

Cell 713-***-**** **** Tucumcari Dr.

hzzccz@r.postjobfree.com Houston, TX 77090

IT Technical Support

.

Platforms: Windows SBS 2003 and Server 2008, Windows XP, Vista and Seven, Ubuntu 10 and Debian 6 Linux, Oracle and SCO UNIX, and VMWare, and Oracle VM VirtualBox

Languages: C/C++, Visual Studio 6.0, Excel Macros, UNIX shell and Windows NT Bat scripts, Crystal Reports 2008, HTML and SAS and SAS/Graph.

Tools: Microsoft Office 2007/2010, Open Office 3.2, Act Premium for the Web, Cobian, Amanda, Bacula, Barracuda and NtBackup backup solutions and ZOC Terminal 6.2

Systems Administrator / Programmer

BETCO Scaffold Houston, TX September 2005 – March 2012

• Supported and maintained all servers and network printers (Savin-Ricoh) for Corporate and four branches.

• Administrator for Active Directory and Group Policy

• Installed, configured and maintained PCs and peripherals

• Administrator for POP and Exchange server 2007 users.

• Resolve hardware and software problems with laptops and desktops company wide.

• Maintained and configured all Cisco and Dell routers and switches

• Supported all Windows XP, Vista and Windows 7 users

• Monitored all Windows and UNIX/Linux servers backups

• Provided analytical support for the Business department General Ledger, A/P, PR, Inv and FA applications

• Sage ERP MAS 200 Administrator

• Responsible for configuring Blackberry and Apple devices

ITS Technical Support / Help Desktop

Rice University Houston, TX February 1990 – June 2004

• Assisted all students, faculty and staff with computing needs in the Computer Science lab.

• Assembled and installed a wide array of computer systems, workstations and peripherals

• Provided around the clock monitoring for the network administrators

• Performed daily, weekly, monthly and annual backups for the campus

• Worked on programming projects as needed

Computer Operator / Data Control

Computer Concepts Houston, TX December 1980 – October 1989

• Responsible for the daily operations of an IBM Mainframe and peripherals

• Worked with programmers to install, trouble shoot, configure and update programs

• Performed weekly maintenance on tape drives, printers and other equipment

• Responsible for maintaining network connectivity for offsite clients

• Checked totals on all General Ledgers and related reports

Texas Southern University, Houston, Texas

Computer Science – Math and Physics

Bachelor of Science 2001

Lead the IT department in a project to convert from an outdated accounting system to Sage MAS 200

Accounting system.

Received an award as project leader at Rice University for moving the Math, Statistics and

Engineering departments from the IBM ES9000 to Sun Solaris servers.

US Army June 1975 – June 1979

Field Artillery 13bravo10

Good Conduct Certificate and Medal

Cold War Recognition Certificate and Medal

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