Customer Service Office

Sabrina Dobbins

**** *. **** **** # ***, Fresno, CA 93722, 559-***-****, **********@*****.***

¬

A creative, hardworking individual, seeking a position in the capacity of an OFFICE SUPPORT ASSISTANT within a general business or medical office environment, bringing the following experience, skills, and attributes:

• Extensive experience working with the general public in a health care setting

• Highly successful in working with tight deadlines, multi-tasking, and always meeting the needs of clients and patients

• Interfaces well with others at all levels including clients, patients, professionals, parents, children, and students

• Caring and hardworking with excellent customer service experiences, extremely creative, and offer comprehensive office-support skills

• Proficient with MS Office Suite

• Bilingual in Spanish

Work Experience

Office Assistant – November 1999 to April 2010

County of Fresno, Public Health Administration - MCAH Fresno, CA

Supported physicians, administrators, and executives by performing administrative duties in a health care environment that provided medical outreach services to the general public

• Oversaw the daily operations of the front office

• Worked closing with the nurses to make sure patients got high quality of healthcare

• Offered translation assistance in English and Spanish to aid in greeting visitors and patients, determining nature of business, and the directing of appropriate destinations

• Administered health referral screening to determine eligibility for the Baby First Program and Public Health Nursing program

• Compiled data and prepared papers and patient charts for consideration and presentation by office officials and administrative nurses

• Followed-up with patient care by maintaining frequent contact with patient and notifying officials and nurses if issues of any sort would arise

• Coordinated travel arrangements for executives

• Typed memos, correspondence, reports, and other documentation and assist with other administrative projects

• Handled petty cash, mileage reimbursements, facilities requests, ITSD requests

• Prepared invoices, vouchers, and all purchasing requisitions for accounting department

• Managed the distribution of materials, equipment, and various supplies to the greater Fresno area, to ensure order accuracy

• Establish B2B partnerships with vendors for various materials, equipment, and supplies, and examined them to determine product availability and terms of sale

• Created reports, financial statements, and other documents using MS Word Suite

• Assisted in the creation of various brochures and educational pamphlets on medical outreach services

• Assisted visitors and staff with questions and information

• Served as a backup for answering, screening, and routing incoming calls

• Maintained reception area in a neat orderly condition and oversaw stock placement

Contact this candidate