Lakesha Reed
**** ******’s Lane #***
Forestville, MD 20747
Objective
A challenging and rewarding position, where my experience and education will contribute to the company success.
Professional Experience
Dr. Singh Cardiology/Internal Medicine 10/08 - Present
Greenbelt, MD 35+ hrs/week
Supervisor: Teji Singh, 301-***-****
Accounts Receivable/Medical Receptionist
Responsible for auditing aging insurance bills, preparing and mailing statements to patients, accurately researching and understanding patient records, verifying insurance, entering data into Allscripts, acting as a point of contact for billing issues, ensuring resolution of discrepancies, collecting co-pays, deductibles, and referrals, answering multi phone lines, retrieving pre-authorizations for procedures, making and confirming appointments, generating and reconciling reports correctly and accurately, patient/insurance account follow up, filing, faxing, copying, and cleaning the office.
Cignet Health Center 12/07 - 8/08
Temple Hills, MD 40+ hrs/week
Supervisor: Caryl, 301-***-****
Medical Receptionist
Responsibilities included greeting over 150 patients a day, making follow up appointments, collecting co-pays and deductibles, keeping and balancing daily cash log, answering 8 telephone lines, taking telephone messages for 10 Doctors, administrative assistant to 4 Ob/Gyn, 1 Pediatrician, 1 Ortho, and 1 Neurologist, faxing and copying patient reports for doctors and patients, filing reports in patient charts, entering patient data into Medicruz, and writing referrals.
Banks Hepatology/Gastroenterology 4/06 – 11/07
College Park, MD 40+ hrs/week
Supervisor: Michael Blair, 301-***-****
Surgical Coordinator/Medical Receptionist
Responsibilities included answering/forwarding telephones, verifying insurance coverage, collecting co-pays, deductibles, co-insurance, retrieving pre-authorizations for medicines, procedures, etc., scheduling colonoscopy’s, EGD’s, and office appointments, writing surgical posting sheets, entering data into Medisoft and Soap systems, calling pharmacies for patients’ prescriptions, setting up luncheons with drug representatives, filing, faxing, and copying doctors’ and patients’ reports, explaining prep instructions to patients for surgery, collecting referrals, checking claim status, mailing encounters to Doctor’s, printing encounters for insurance companies, and cancelling appointments when conflicts arose with doctor’s surgery dates
Six Flags America 8/00 – 8/02
Bowie, MD 65+ hrs/week
Supervisor: Dave Russ, 301-***-****
Supervisor, Cash Control
Responsibilities included counting large amounts of currency all day, walking around the park to collect money, recording and inputted data into daily revenue report, training/assisting 6 employees, and preparing weekly work schedules
Educational Systems Employees Federal Credit Union
Upper Marlboro, MD
Teller
Responsibilities included processing banking transactions (deposits, withdrawals, transfers, cash advances, money orders, traveler’s checks, etc., greeting customers, upon arrival, performing cross selling products and services (money markets, IRAs, checking, savings, and loans), processing ATM deposits, and monitoring transactions for fraudulent acts
Great American Steak & Buffet
Waldolf, MD
Cashier/Hostess
Responsibilities included answering telephones, greeting/seating customers, serving and cleaning tables, providing split checks for big parties fast and accurately, balancing cash drawer at the close of business, and maintaining clean assigned areas
Education
Medical Assisting Certificate 1/05 – 2/06
Sanford Brown Institute
Landover, MD
Microsoft User Specialist Certificate 7/00 – 1/01
The Computer Trainer
Oxon Hill, MD
High School Diploma 6/00
Largo High School
Largo, MD
Awards
• $4.00 raise within 9 months for exceeding job expectations, Banks Hepatology &
Gastroenterology
• Cash Agent of the Year, Six Flags America
• Employee of the month, Great American Steak & Buffet
Skills
• Proficient in Allscripts, Medicuz, Medisoft, EMR’s, Soap, Encoder, Windows XP, and MS Office
Suite
• Typing 35 wpm
• HIPAA Privacy Act Workshop