*** *. ****** **** ***

Hackettstown, NJ ***** hz1xau@r.postjobfree.com

267-***-****

EXPERTISE / Customer Service / Project Management

STRENGTHS Effectively manage residential maintenance estimation and execution process from concept through finished product, with close attention to budgets, timeframes, quality and product specifications.

Skilled in most trades relevant to residential construction including electrical, plumbing, carpentry, and HVAC.

Organized and detail oriented.

Excellent verbal and written communication skills.

Self-starter with a high level of motivation and ability to work independently.

Capable of multi-tasking in a fast paced environment; able to come up with new plans quickly when faced with an unforeseen challenge to present to customer.

Able to maintain customer satisfaction throughout the construction/service process including conflict resolution.

EXPERIENCE

A. Richard Aitken Jr. Builder/Contractor, Long Beach Island, NJ

April 2008 - Present

Lead Service Technician/Carpenter

• Perform day-to-day job management and execution of new installations and repairs of windows, doors,siding, and interior carpentry • Manage and train onsite junior carpenters and technicians • Acts as a liaison between the company and its customers, as well as its subcontractors. . • Assesses problems and performs repairs as needed in plumbing/hvac • Conducts leak investigations and repairs while fully documenting in professional reports for insurance purposes

Arthur G. Forbes Home Improvement, Blue Bell, PA Sept. 2002 – April 2008

Carpenter/Technician • Used variety of skills in building additions onto homes and remodeling existing homes for a custom builder specializing in traditional carpentry. • Depended on to often work independently on technically demanding projects. • Responsible for planning and communication with clients on projects.

Abbey Plumbing, Heating and Air Conditioning, Blue Bell, PA Sept. 1997 – Sept. 2002

Plumbing, Heating and Air Conditioning Mechanic • Performed residential and commercial service work and new construction installations. • Earned journeyman plumbing license from city of Philadelphia in 2001.

Landsdale Catholic High School, Landsdale, PA Aug. 1996 – June 1997

Teacher • Responsible for teaching courses in History and Spanish to students. • Planned lectures, created and administered examinations, graded homework and assisted students outside of classroom.

Lasalle College High School, Wyndmoor, PA Aug. 1995 - Aug. 1996

High School Crew Coach

• Organized and trained varsity lightweight crew team that won North American championship.

Construction Equipment Guide, Glenside, PA Aug. 1995 - Aug. 1996

Free Lance Writer

• Researched and wrote transportation industry news articles for national trade magazine.

EDUCATION

B.A., History/ Environmental Studies Concentration, Princeton University 1991 - 1995

Statistics I, Anatomy & Physiology I & II, Chemistry I, Ocean County Community College 2008 - 2011

LICENSES

Journeyman Plumbing license - Philadelphia 2001 - 2004

Registered Installer - Noritz Tankless Hot Water Heaters 2002

ACTIVITIES

Avid Saltwater Fisherman and Boater 1996 - Present

General Home Maintenance and Repair work through referral 1998 - Present

Brigantine Beach Seasonal Lifeguard 1990 - 1997

Princeton University Rowing Team 1991 - 1995