Customer Service Representative

OBJECTIVE

To obtain a professional position in a dynamic organization that welcomes new challenges. To be able to implement my interpersonal and time management skills in an exciting office environment.

EDUCATION

1990 General Education Diploma, West Alleghany High School; Imperial, PA

WORK HISTORY

2009-Present General Employee, West Alleghany School District

* General Office Duties

* Substitute Teachers Aide

* Office Assistant

* Lunch Room Assistant

* Kitchen Aide

2005-2009 Customer Service Representative, Sprint/Nextel

* Customer Service

* Perform General Office Duties

* Troubleshoot phone products

* Assist Clients/Customers with Sales or questions regarding products

2000-2005 Lead Teacher, Sunshine House

* Implement Lesson Plans

* Supervised 15+ children on a daily basis

* Meet needs of children and parents while complying with DHEC regulations

COMPUTER SKILLS

* Type 60 + WPM

* Microsoft Outlook Applications (Excel, Power Point, Outlook)

* Various Applications of Word Perfect

* Microsoft Works

* 10 Key

SPECIAL SKILLS

* Successful in learning and comprehending new systems and methods

* Self-motivated and confident in making independent decisions

* Work efficiently individually or in groups

* Adept at defining customer requirements and meeting their needs

* Able to make difficult decisions in stressful situations

REFRENCES ARE AVAILABLE UPON REQUEST

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