Human Resources Manager

Professional Profile

Certified Professional in Human Resources (PHR) with progressive, proven leadership experience in human resources, directing both workforce-development programs and HR initiatives.

Excellent interpersonal, analytical and oral communication skills with the ability to gain employee trust and provide exceptional follow-up.

Qualifications include Recruitment & Employee Management; Succession planning and implementation; HR policies/procedures development; and Team Development & Leadership.

Skills Summary

Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, and Microsoft Outlook), PeopleSoft and Kronos staffing/payroll system.

Professional Experience

Human Resources Manager, January 2007 to Current

LOWE'S HOME CENTER INC– Atlanta, GA

Strategic partner with management team on recruiting efforts, employee performance coaching, and company programs.

Conduct and complete the recruiting life cycle by managing the interview process, employment paperwork, pre-employment background checks, drug test, pre-employment physical and orientation.

Partner with management team on annual employee performance review process and ensure SMART goals are reviewed and established.

Drive annual insurance enrollment process and ensure elections are completed by employees prior to deadline.

Monitor Worker’s Compensation claims and coordinate work between employees and the insurance carrier as well as track reported accidents.

Monitor unemployment claims and assist in appeal process.

Provides daily administration and resolution of employee relations and questions on policies and procedures.

Maintain sound employee relations programs by working with the management team and employees to develop an action plan to drive employee engagement measured by the annual Employee Opinion Survey.

Track employee physicals, MVR, licensure and certification, and Hepatitis B vaccinations.

Control and review the payroll budget by analyzing store sales on a weekly basis.

Ensure bi-weekly payroll processing is accurate and complete for 150 employees.

Develop and implement personnel filing system that complies with current employment practices.

Maintain compliance and recruiting efforts with Affirmative Action Plan.

Human Resources Specialist , January 2004 to January 2007

GEORGIA LOTTERY CORPORATION – Atlanta, GA

Recruited qualified talent for open positions by reviewing all new applications, obtained prior employment references and distributed to managers.

Coordinated various projects with the Vice President such as preparing for the quarterly board meeting or departmental staff meetings.

Organized and scheduled company functions such as luncheons, family socials, and holiday celebrations.

Professional Experience Continued

Human Resources Generalist

Managed service award recognition program including ordering awards, sending invitations to board meeting, and certificate design.

Administered the annual credit and background verification of employees including review of other employment ensuring no conflict of interest.

Updated and distributed monthly management reports containing employment and workforce statistics.

Assisted the Organizational Development Manager with internal training courses and selection of vendors for external training such as Microsoft office and Access.

Facilitated internal training such as new employee orientation, DISC training, customer service, and district site training.

Assisted with the development of Leadership Program by surveying and researching various data information. Developed and designed program forms, brochures and the candidate selection process

Managed the Employee Resource Center including making resource material recommendations, developing procedures, and developing employee communications.

Assisted with open enrollment period by compiling benefit information packages and distributing to employees.

Business/Prize Analyst, August 2000 to January 2004

GEORGIA LOTTERY CORPORATION – Atlanta, GA

Processed checks and claim information for prizewinners. Reconciled daily check register for Kiosk and Prize Validation department.

Contact for district offices and lottery winners concerning prize information.

Researched and provided correct claimant information to IRS.

Trainer for new employees on data systems and check processing procedures.

Team Lead District Representative, May 1999 to August 2000

GEORGIA LOTTERY CORPORATION – Atlanta, GA

Investigated the credit, criminal and tax status of potential lottery retailers.

Direct contact for district managers and sales representatives regarding status of processed and pending retailer applications

Developed, documented and implemented departmental procedures for application tracking

Education

Georgia State University – Atlanta, GA

Masters in Public Administration with an emphisis on Human Resources Development

Tuskegee University – Tuskegee, AL

Bachelors of Science in Business Administration

Professional Affiliations

Member of Society of Human Resources Management (SHRM)

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