Assistant Manager

DENTAL ASSISTANT

I am a Certified Dental Assistant, with ten years of experience. I am dedicated to providing high quality patient care. Skills include:

General Dentistry

Oral Surgery /Implant surgery

Prosthodontics

Ivisalign Certified

In office Bleaching

Fabrication of Temporary

Crowns and Bridges

E4D experience

Treatment planning/Case presentation

Referral Communication

Dental Office Management

Scheduling

Education

Northern Essex Community College/ Dental Assistant Certification program, 2000-2001

Certified in First Aid & CPR, 2001-Present

Invisalign Certified, 2009-Present

Professional Experience

Dr. John Chiou, Portsmouth, NH 2007-Present

Dental Assistant /Treatment Plan Coordinator

Serve as a clinical manager for a Prosthodontist. I fulfilled the role of head Dental Assistant. Responsibilities included; assistant training, managing continuing education courses, and created assistant training guides. I also created a scheduling format that optimized production, by making best use of Doctors time.

• Created a schedule that made efficient use of Doctor’s time, increased production while increasing level of patient care and satisfaction. Used that to help increase production by 75 percent in the first 2 years.

• I love to help patients understand their treatment plan; and have experience helping them make financial arrangements as needed. (ie: Care Credit /Chase/ Ins. Pre-auth)

• Trained new assistants by creating Doctor specific protocol for all procedures, including OSHA and HIPPA training.

• Experience with Softdent, EagleSoft, and Practiceworks

• E4D and Cerac training, as well as experience adding contacts to PFM’s and staining and glazing.

• Night guard and Bleaching tray fabrication

• Independent fabrication of multi-unit temporaries

• Zoom certified

• Coordinated communications between referring Dental offices

Oral Surgery Associates – 2005-2007

South Portland, Me

Oral Surgery Assistant

Assisted 3 doctors in the practice.

Assisted Doctors with:

• Implant procedures

• I.V. sedation / Recovery

• Bone grafting procedures

• Extractions

• Expose and bond impacted teeth for orthodontic procedures

• Post Operative care instructions

• Consultations

• X-rays

US ARMY Dental Corps – 2001-2005

Darnal Army Hospital Fort Hood, TX

Oral Surgery Assistant

• Oral Surgery Assistant in the Hospital’s Oral Maxillofacial Surgery center

• Prepped patients for I.V. sedation/ Recovery

• Assisted in O.R. 2 days a week for all head and neck trauma, including facial fractures, orthagnathic surgeries, distractions, and facial plastic surgery procedures.

• In charge of OSHA/JACHO compliance for OMFS

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