Edward (Ed) Dees
Plano, TX 75023
**.****@*******.***
QUALIFICATIONS SUMMARY
Highly organized, results-driven individual with strong engineering, project coordination/management experience. Very effective in establishing and maintaining stakeholder/client/vendor relationships and optimizing overall communications. Technically proficient with hardware and software including installation and various PC and Mac Applications. Ability to quickly and easily learn and use new software and hardware. Dynamic and multi-faceted with an out-going personality and the attitude to succeed.
EXPERIENCE
6/2011 to Present Source – Project Coordinator/Telco Specialist – Farmers Branch, TX
* Create Scopes of Work and timelines for the installation of Hardware and Software upgrades of telecom systems.
* Work closely with engineering, service delivery teams and installation contractors through the project lifecycle.
* Produce detailed pricing quotes for customer approval up to and including project closing.
* Conduct weekly status meetings to identify and resolve any potential issues which could cause delays in assigned projects.
3/2010 to 12/2010 EF&I Services - COE / Detail Engineer - Carrollton, TX
* Produce detailed engineering packages for the removal and installation of infrastructure, IP, DSLAM, Ethernet and
fiber based systems to support C.O. and cell site growth.
* Create bill of materials (BOMs) based on equipment and design requirements.
* Create detailed drawings of C.O. equipment placement utilizing Autocad 2010.
* Provide technical support to field installers as needed.
Primary equipment: Fujitsu Flashwave 7330, 7450, 4100,4500,7420,7500 ROADM, Ericsson BLM1500,
Alcatel-Lucent RTU – DMXTEND, CISCO3845-DC, Adtran TA3000, Adtran TA5000, Tellabs 5500
12/2009 to 3/2010 Home Depot – Sales associate - Allen, TX
12/2007 to 2/2008 Operations Specialist / Project Coordinator - Verizon Business - Richardson, TX
* Administration of GETS (Government Emergency Telephone Service) and GNTS service programs.
* Service provisioning: Add, delete and modify of GETS service access.
* Perform data entry, collection and analysis of GETS and GNTS test program.
* Updated Visual Basic programs to assist with MS Excel data manipulation.
* Developed and updated databases as needed for upload into mainframe servers.
* Coordinated service delivery with company and the national GETS organizations.
* Give presentations to Government and Civilian audiences on reported findings.
* Update MS Access database using SQL.
9/2006 to 6/2007 AT&T/SBC - Trainer / Instructor / Auditor - Irving, TX
* Train OSP engineers on the use of JAM engineering / equipment ordering / construction software utilized by ATT/SBC.
* Conduct classroom instruction on changes pertaining to JAM OSP software enhancements
* Perform audits to determine the performance and capabilities of the new software in development.
* Design OSP facilities utilizing AutoCAD 2005 – OPTI / ARES for testing scenarios.
10/2005 to 2/2006 MCI/Verizon - Project Manager/Auditor - Richardson, TX Short Term Project
* Create detailed audit documentation IE: Assessments, Audit Plans and Post Audit review for Avaya system upgrades.
* Perform Order Entry, Account setup, Provisioning, Trouble handling, Audit Event Execution, Billing reviews, Usability Testing,
Issue Tracking, and Process/Product Evaluation.
* Collaborate with Product Development, Product Managers, Account Teams, and IT organizations to identify Business Risks
and develop action items to remedy complex issues.
* Manage multiple projects/audits simultaneously and provide findings, detailed reports, and presentations to executives.
*Coordinated and managed software and hardware upgrades with engineering and installation technicians.
11/2004 to 12/2004 MCI Developers Lab - Sr. IT Engineer - Richardson, TX - Contractor / Short Term Project
* Managed IT infrastructure upgrades IE: Cabling/wiring, equipment placement and testing.
* Provisioned and tested Cisco VOIP telephony systems.
* Repaired and built computer systems for deployment within the lab.
* Provisioned new circuits as required for testing purposes.
* Tracked incoming and outgoing equipment and materials used for testing and evaluation.
11/2002 to 10/2004 Ed Dees Productions - Owner - Plano TX
* Recorded local artist in the production of audio compact disc media.
* Produced video and computer presentations for medium and small business accounts.
8/2000 to 11/2002 AT&T LNS - Manager Outside Plant Engineering and Construction - Dallas, TX
* Managed staff of 20 employees and contractors.
* Directed regional design and construction of OSP facilities.
* Coordinated site builds and installation activities with AT&T and other service providers.
* Managed the installation of point to point microwave systems.
* Requested and tracked funding of OSP expenditures for capital and maintenance projects totaling $30M.
* Developed new contractor selection practices and regional business standards.
* Negotiated with municipalities to establish city code and ordinances to protect AT&T’s interest.
* Scrutinized expenditures to ensure proper use of funding.
* Negotiated with cable partners to ensure equitable allocation of facilities were provided.
* Initiated emergency containment and restoration plan for dealing with EPA hazards.
6/1999 to 5/2000 Fujitsu USA - Project/Program Manager - Plano, TX
* Developed and sustained effective customer relationships to achieve 100% customer satisfaction..
* Presented budget and strategic proposals to customers for negotiation and approvals on projects.
* Created critical path and timelines for customer's installation of co-location and C.O. facilities.
* Negotiated with internal departments and vendors for successful delivery of agreed deliverables.
* Identified and resolved problems to minimize delays in construction and testing of facilities.
* Consulted with assigned account members and ASPs throughout the lifecycle of the projects to define and capture
emerging new business.
* Worked with account management teams to ensure customers satisfaction is met or exceeded.
* Conducted weekly program review meetings and produced reports on project status and issues for management
and customers including: Adelphia, e-spire, Level (3), and Covad.
1/1995 to 12/1998 MCI - Inside Plant Engineering - Team Lead - Richardson, TX
* End to end responsibility for local city network planning and implementation.
* Budgeted ISP systems and supporting hardware for local city networks.
* Authored installation specifications to outline equipment and facilities needed to support bandwidth requirements.
* Engineered SONET high capacity networks and purchased associated hardware.
* Engineered surveillance systems for alarming back to the NOC.
* Coordinated equipment delivery with vendors and construction department to ensure timely installation.
* Led a team of engineers in the production of detailed project installation documentation.
* Performed site walks with Site Acquisition, OSP and Planning to evaluate new site locations.
* Technical interface to field techs, Telco and IXCs for assigned areas.
Primary equipment utilized: Fujitsu product line, Tellabs Titan DACS, Siemens RDLU,
Nortel OC-192, OC-48, OC-12 and Access Nodes, Alcatel 1631/1633SX, Alcatel LS2000,
as well as various WDM, DWDM, and Cisco devices.
1/1979 to 1/1995 GTE - Sr. Engineer - Special Services Control Center - Irving, TX
* Provisioned special circuits conforming to tariff and system-wide specifications, including analog and digital data,
high capacity, FX, and WATS services.
* Designed E 911 trunks for connectivity to PSAP.
* Coordinated with ICs, LECs and on the installation of all special circuits.
* Prepared and monitored budget for the purchase of network and circuit equipment.
* Assisted cellular and inter-exchange carriers on the provisioning and coordination of their network cutovers.
SPECIAL SKILLS * Strong computer skills including Windows 7, XP, Vista, Visio, Powerpoint, MS Project, MS Word,
MS Excel, MS Access, MS Outlook, Autocad 2010, Graphics and Multimedia applications
* Effective leader with excellent written and oral communications skills.
EDUCATION/ Fujitsu Lightwave Systems architecture and design
TRAINING Nortel Lightwave System design and provisioning
Oklahoma State University - Fiber Optics Design