Human Resources Director

Rosa C. Wilk-Davis

**** **** **** *****

West Palm Beach, FL 33411

561-***-**** (Cell)

E-Mail: hynyqc@r.postjobfree.com

Professional Summary:

Passionate, committed and highly motivated professional looking for a position as Human Resources Director which will utilize my extensive knowledge of and skills in staff recruitment, selection, training, retention, and payroll.

Work Experience:

Human Resources Director – September, 2005 to Present

Crowne Plaza Hotel – West Palm Beach, FL

• Report to the General Manager and AGM

• Created the Human Resources department in one month

• Hired 200 associates in 30 days for the opening of the hotel

• Responsible for the advertising of all open jobs and coordinate recruitment activities

• Provide new hire orientation related to Lodgian’s Vision, the Crowne Plaza’s Brand Promise, rules and policies

• Ensure complete and accurate corporate background screening has been completed with favorable results prior to offering applicant the position

• Sexual Harassment Training

• Coordinate and execute the Employee Benefit Program and job duties

• Maintain a tickler file of 90 day and annual evaluations dates and notify the Manager for a timely evaluation.

• Maintain an accurate and completed personnel file and be able to pass internal SOX compliance audits every three months

• Keep the General Manager of any legal activity and potential litigation. Provide adequate analysis of problems and potential exposure to organization

• Coordinate and execute the facility’s Worker’s Compensation Program, including the reporting of employee injuries , identify trends and address safety

• Conduct exit interviews and termination process. Report all termination to TALX Exp for future Unemployment cases

• Provide management training including ADA, FMLA, COBRA and HIPPA laws

• Enforce the employee drug screening program

• Issue ID badges and order the name tags

• Keep OSHA log up to date

• Process the biweekly payroll through Inspire Program

• In charge of the unemployment phone hearings, discrimination and sexual harassment cases

• Ensure that the end of the month reports are properly done for the GM to sign

• Process all the DMV reports

• Entered all pertaining information of new hires in Oracle payroll system

• Participate in the Manager on Duty Program once a month

• In charge of the Employee Luncheon/Employee of the Month event every month

• Verification of social securities on line

• Execute TIPS training for new servers

• In charge of the Safety Committee meetings and training every month.

• Provide advise and counsel in corrective actions

• Process all the PI (Predictive Index) for (15) locations within Lodgian

• Implemented ADP Payroll

• Implemented E-Verify Program on line

Human Resources Director – March 2004 to September, 2005

Lighthouse Care Centers/Florida Institute for Girls – West Palm Beach, FL

• Report to the Executive Director and Financial Officer

• FIG was a maximum security juvenile facility for female teenagers, Lighthouse Care Centers was a private organization contracted by the Department of Juvenile Justice to run this correctional facility

• Responsible for the advertising of all open jobs within the company of 170 employees

• Interviewed and evaluated applicants

• Ensured the prompt, useful procurement of references including diplomas, transcripts, and/or licenses/certifications and job descriptions as required in the personnel file

• Ensured complete and accurate DJJ background screening has been completed with favorable results prior to offering applicant the position

• Provided orientation related to personnel policies, health insurance, 401(k) and job duties

• Maintained a tickler file of 90 day and annual evaluations dates and notify the appropriate supervisor for a timely evaluation

• Maintained an accurate and completed personnel file on all staff and roster

• Provided advice and counsel in corrective actions

• Kept the Executive Director of any legal activity and potential litigation, provide adequate analysis of problems and potential exposure to organization

• Executed the facility’s Worker’s Compensation Program, including reporting of employee injuries to identify trends and address safety

• Coordinated and executed the Employee Benefit Program

• Conducted exit interviews; provided management training including ADA, FMLA and HIPPA laws

• Enforced the employee drug screening program

• Issued badges; kept OSHA logs up to date

• Processed the biweekly payroll through a timekeeping system for two facilities

• In charge of the unemployment phone hearings, discrimination and sexual harassment cases.

Director of Human Resources – January, 2001 to January, 2004

Cardinal Building Maintenance, Inc. - Alsip, IL

• Reported to the owner and Vice-President

• Responsible for the advertising of all open jobs within the company of approximately 750 employees

• Interviewed and hired all employees

• Assessed appropriate salary and bonus

• Entered all information into company payroll software

• Analyzed all application information and track re-verification of citizenship status

• Ordered drug test and run criminal background checks on potential employees

• Managed the scheduling of training new employees

• Prepared accident reports for worker’s compensation cases

• Managed the health and dental training, procedure forms and information

• Developed new forms for monitoring and tracking employee termination percentages, unemployment phone hearings, discrimination and sexual harassment cases.

Human Resources/Accounting Supervisor – August, 1998 to June, 1999

Hinshaw & Culbertson - Chicago, IL

• Reported to the Senior Partner of the law firm

• Provided supervision for Accounts Payable, Cost Recovery, Payroll, Cash Receipts and Partner Expense Account

• Supervised 25 employees

• Complete responsibility for the hiring and firing of employees

• Managed the internal organization of the company (3,000 employees)

• Assisted in the accounting software transition from AS/400 package to the CMS accounting program application platform.

Human Resources Director/Office Manager – February, 1986 to May, 1998

Gams Chicago, Inc. – Chicago, IL

• Reported to the owner of the Company and the Controller

• Recruited and trained new employees in Gams’ Handbook policies, health, dental, life insurance, job duties and 401(k) programs

• Planned corporate events

• In charge of the worker’s compensation, unemployment cases and phone hearings

• Conducted exit interviews and termination process

• Set-up computerized Accounts Receivable/Payables/General Ledger programs

• Supervised 39 employees

• Managed the internal organization of the company on a daily basis

• Created a program for better billing purposes that cut costs 50%; processed billing up to 20 million dollars annually

• Developed and maintained close client relationships as well as close employee relationships

• Responsible for tracking outstanding invoices and collection of revenues (tried to keep all accounts balances between 15 to 30 day brackets). Successfully reduced expenses

• Addressed all problems and developed solutions to problems.

Office Manager /Legal Secretary -February, 1977 to February, 1986

Consuelo E. Bedoya, Attorney at Law - Chicago, IL

• Interviewed clients in English/Spanish languages and gathered all pertinent information for the different cases

• Recruit and hired secretaries and receptionists for the law firm

• Typed all legal documents and filed legal papers in court

• Checked status of cases in court files

• Supervised two secretaries and two paralegals

• Translated documents and translated in court for Spanish speaking clients

• Responsible for all billing, general ledger, accounts receivable and accounts payable

• Collected monies from clients

• Developed and maintained close client relationships

Education:

BA, Psychology/Sociology with a Minor in Spanish – DePaul University, Chicago, IL June 1982

Deans List 1980, 1981, 1982

Elected Metropolitan Who’s Who in West Palm Beach, Florida in 2006

Additional Qualifications:

Exceptional organizational skills. Effectively manage high priority projects as well as multiple tasks. Extensive experience in human resources, accounting, problem solving, planning of corporate events, interviewing, hiring, terminating and working independently. Fully Bilingual – Spanish/English. 20 years experience with Microsoft Word, Excel, Works, Word Perfect, Lotus 123, Peach Tree Back to Basics Accounting, Profitware, Perfect Practice, Quick Books Pro programs, Time log System, Staff Files, Inspire, Oracle and ADP Payroll Programs.

References:

1. Sylvia Garcia, Office Manager of Gams Chicago, Inc. – 312/280-2740

2. Jim DeGrado, Owner of Cardinal Bldg Maintenance - 708/430-3340

Robert Zielinski, Vice President of Cardinal Bldg - 708/430-3340

3. Christine Tappan, Executive Dir of FIG Institute - 603/942-5986

Bill Tappan, Financial Officer of Lighthouse Care - 603/988-9251

4. Margaret Leon, Ex-GM of Crowne Plaza Hotel - 561/718-5987

5. Manny O’Neill, GM of Crowne Plaza Hotel - 561/414-1295

6. Kirk Melvin, F&B Director of Crowne Plaza - 954/968-8142

7. Alun Roberts, Executive Chef for the Crowne Plaza - 770/354-7269

8. Madelyn Huber, Executive Housekeeper

Crowne Plaza Hotel - 561/722-2101

9. Yolanda Cardenas, Legal Secretary for BC&BS - 312/653-6356

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