Yvonne C. Cotter
* ******** ****, ******, ** ****3, Home 386-***-**** Cell 386-***-****
Qualification Summary
Administrative Support Professional experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multitask effectively. Capabilities include:
Customer Service & Relations Filing & Data Archiving
Word Processing & Typing Office Equipment Operations
Computer Operations Telephone Reception
Professional Experience
The Shores Resort & Spa - August, 2005 through February 27, 2009
· Executive Administrative Assistant to General Manager
Provide clerical/secretarial and administrative support to the General Manager
Wolff, Hill & Hudson, P.L. - May 2004 - June, 2005
· Legal Assistant to bankruptcy attorney. Provided physical management of bankruptcy office. Responsibilities included answering phones, scheduling appointments, preparation of Chapter 7 and Chapter 13 bankruptcy petitions and schedules, electronic case filing, monitoring and preparing documents for Chapter 7 clients from time of filing through discharge. Additional duties included receipt of all retainer fees and making all bank deposits.
Rush, Marshall, Jones and Kelly, P.A. - April, 1990 - November 2001
· Personal Legal Secretary to managing attorney - January, 1992 - November, 2001
Responsibilities included creditor representation in bankruptcy and collection proceeding, preparation of documents pertaining to family law and real estate law matters. Attended 341 creditor bankruptcy meetings.
· Legal Assistant in collection litigation department - April, 1990 - December, 1991
Preparation, filing and monitoring of collection lawsuits through final judgment, settlement of payment arrangement. Transcription of legal documents not available on collection software.
Eastman Kodak Company - December, 1982 - September, 1989
· Support to Director of Photographic Products - October, 1987 - September, 1989
Duties included formatting of technical publications for department editors, preparation of monthly publications status reports, input of employee job appraisals, payroll distribution, travel arrangements, coordination of vendor internal and external large group meetings and conference preparation.
· Assistant to Manager of Business Imaging Systems - December, 1982 - October, 1987
Assisted in the development of a new production and inventory control system for all lines of business, including creation of the catalog for inventory control procedures and employee training coordination and completion.