Customer Service Data Entry
Resume:
Dawn Wagner
West Palm Beach, FL 33401
***********@*******.***
OBJECTIVE
Looking to work in a office position and bringing my skills to help out a business. I understand the needs today’s business requires. I will soon graduate from college with a degree in business management.
EMPLOYMENT HISTORY
Detroit Zoo, Royal Oak, MI
05/2010 – 5/2011 Membership Receptionist
Answering phone calls, transferring calls, data entry, cash register, filling out forms, writing memberships, faxing, copying, and providing reports.
Maximus Self Storage, Livonia, MI
04/2008 - 01/2009 Manager
Open and close the office daily, inventory, cleaning, renting out storage units, customer service, receiving payments, Data Entry, Sending out invoices, scheduling, answering phones, making daily deposits at the bank. I also increased their customer base by 15%.
Persona,l Home Care, New Baltimore, MI
03/2005 - 10/2007 Medical Records Specialist
I am responsible for sending out orders for doctor's signature. Coordinated medical records between insurance and the homecare office. Data entry, office skills, keyboarding, faxing and phone work was a large part of my daily work. Problem solving was a mandatory part of the job.
Skin Deep Make-up, Sterling Heights, MI
01/2000 - 02/2005 Office Manager
I am responsible for payroll, checking inventory, ordering supplies as needed. I also set appointments and greet the clients.
EDUCATION
Business -Associates Degree
Major: Business
Macomb Community College, MI
Diploma
Major: Clerical
Mississippi Job Corps Center, MS
Certificate
Major: Vocational Teaching
Jackson State University, MI
SKILLS AND ABILITIES
I have computer skills in Microsoft Word, Word Perfect, Outlook Express, Excel and PowerPoint. I have astute internet skills, managerial abilities, data entry, multi-phones, and customer service. I also have experience in scheduling travel arrangements. I believe in working until I get the job done correctly.
HONORS AND ACTIVITIES
Phi Theta Kappa International Honor Society, telethons, volunteering to help children
References:
Kahlen Smith-Aiello 561-***-****
Cathryn Smith – 248-***-****
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