Dawn Wagner

*** ********* ****** ** #***

West Palm Beach, FL 33401

586-***-****

hxu752@r.postjobfree.com

OBJECTIVE

Looking to work in a office position and bringing my skills to help out a business. I understand the needs today’s business requires. I will soon graduate from college with a degree in business management.

EMPLOYMENT HISTORY

Detroit Zoo, Royal Oak, MI

05/2010 – 5/2011 Membership Receptionist

Answering phone calls, transferring calls, data entry, cash register, filling out forms, writing memberships, faxing, copying, and providing reports.

Maximus Self Storage, Livonia, MI

04/2008 - 01/2009 Manager

Open and close the office daily, inventory, cleaning, renting out storage units, customer service, receiving payments, Data Entry, Sending out invoices, scheduling, answering phones, making daily deposits at the bank. I also increased their customer base by 15%.

Persona,l Home Care, New Baltimore, MI

03/2005 - 10/2007 Medical Records Specialist

I am responsible for sending out orders for doctor's signature. Coordinated medical records between insurance and the homecare office. Data entry, office skills, keyboarding, faxing and phone work was a large part of my daily work. Problem solving was a mandatory part of the job.

Skin Deep Make-up, Sterling Heights, MI

01/2000 - 02/2005 Office Manager

I am responsible for payroll, checking inventory, ordering supplies as needed. I also set appointments and greet the clients.

EDUCATION

Business -Associates Degree

Major: Business

Macomb Community College, MI

Diploma

Major: Clerical

Mississippi Job Corps Center, MS

Certificate

Major: Vocational Teaching

Jackson State University, MI

SKILLS AND ABILITIES

I have computer skills in Microsoft Word, Word Perfect, Outlook Express, Excel and PowerPoint. I have astute internet skills, managerial abilities, data entry, multi-phones, and customer service. I also have experience in scheduling travel arrangements. I believe in working until I get the job done correctly.

HONORS AND ACTIVITIES

Phi Theta Kappa International Honor Society, telethons, volunteering to help children

References:

Kahlen Smith-Aiello 561-***-****

Cathryn Smith – 248-***-****

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