Supervisor Part Time

Judith Lee Maneely, E.F.D.A., R.D.H., B.S., M.B.A.

**** ****** ***** • Cleveland, OH 44109-4551 • 216-***-**** home • 216-***-**** cell • **********@***.***

OBJECTIVE

To secure a challenging dental hygiene position which utilizes my application software skills and will afford me the opportunity to utilize my education and develop my skills and to share in a productive work environment.

EMPLOYMENT

Business Experience

CASE WESTERN RESERVE UNIVERSITY, SCHOOL OF DENTISTRY, 2123 ABINGTON ROAD, CLEVELAND 44106-4905

Director of Continued Care/Patient Advocate, September 20, 1999 through September 30, 2003

Strategic and tactical responsibilities for developing, analyzing, and enhancing both the predoctoral and doctoral patient base for the Continued Care Program;

Created, implemented and maintained an effective internal marketing system affecting approximately 5000 current patients and 5000 additional students enrolled in a capitation insurance program which is directly responsible for creating a previously untapped revenue source generating in excess of $100,000 annually;

Researched and analyzed prospective groups for Continued Care at the University and external to it;

Created, monitored and distributed the following financial reports: estimated annual profit/loss forecast, five-year forecast, monthly variance report (estimate vs. actual), departmental patient flowchart analysis develops;

Generated marketing program information for the Departmental Report and the Administrative Report;

Developed and maintained public relations with current and prospective patients;

Expands, and monitors the continued care managerial functions and responsibilities;

Supervision and direction of 280 students for the duration of their doctoral education;

Develop and maintain public relations with current and prospective patients;

Develop a reporting mechanism and recommendations for the appropriate administrative groups for programmatic enhancement;

Chart and treatment plan review to determine proper continued care protocols adherence;

Advise and council students individually on their approach to staying in compliance with existing requirements.

Provides independent and confidential advocacy services and rights advice to patients of the Dental School and to those seeking access to dental services;

Works to empower the patients to make informed decisions about their care, treatment, and patients’ rights;

Uses information, education, negotiation, and referral to conduct instructed, non-instructed, and systemic advocacy;

Promotes self-advocacy and self-determination;

Prelitigation patient conflict resolution for services provided.

CUSTOMIZED COMPUTING, 1147 E. 174TH STREET, CLEVELAND, OH 44119-3107, 216-***-****

Application Software Support and Consultant, President

Creates and implements applications that will solve specific business needs;

Custom designed spreadsheets and databases created to meet specific criterion for businesses utilizing various application software packages, creation of resumes and cover letters, word processing, desktop publishing for the creation of policy and procedure manuals to prepress status.

WARRENSVILLE DEVELOPMENTAL CENTER, 4325 GREEN ROAD, WARRENSVILLE HEIGHTS, OH 44128, 216-***-****

Assistant to the Superintendent functioning as: Special Projects Coordinator, Department Head Payroll, Assistant Operations Manager 5/94 - 3/96

Supervisor: Steven H. Schumacher, Superintendent, and Michael A. Scocos, Assistant Superintendent

Appointed as Head of Payroll with the responsibility to supervise the installation, coordination of use, and implementation of payroll utilizing an Electronic Timekeeping System;

Appointed as Assistant Operations Director to oversee the addition of an on-site commissary;

Developed and implemented Absenteeism Control Program;

Developed policies and procedures;

Managed United Way Campaign;

Initiated and developed a cooperative education program;

Responsible for collecting and assembling information for monthly Superintendent’s Report;

Liaison between Warrensville Developmental Center and outside agencies;

Recruitment of clerical and professional personnel;

Special project coordination;

Ability to follow up on projects.

CUYAHOGA COMMUNITY COLLEGE– METROPOLITAN CAMPUS, 2900 COMMUNITY COLLEGE AVENUE, CLEVELAND, OH 44113, 216-***-****

Assessment Technician, 2/85 - 11/86

Supervisor: Ingelore G. Reschke

Proficiency in data entry via Student Information System;

Initiated and completed the update of the Assessment Center’s Policy and Procedure Manual;

Administered and scored placement tests for students;

Supervision of student assistants;

Utilization of VRE Filing System;

Compiled daily and monthly statistical information for the Assessment Center;

Completion of special projects as assigned.

Academic Teaching Experience

CUYAHOGA COMMUNITY COLLEGE - EASTERN CAMPUS, 4250 RICHMOND ROAD, HIGHLAND HILLS, OH 44122, 216-***-****

Adjunct Faculty for the Departments of Office Administration, Business Administration, Marketing and Computer Studies 9/87 - 9/96

Responsible for instructing a variety of courses that are lecture and/or lab courses including: Office Language Skills, Records Management, Microcomputer Applications, Refresher Typewriting, Lotus, Excel, WordPerfect, dBASE, PageMaker (IBM and MAC versions), Microsoft Works, DOS, Windows, Introduction to Computers, and Word.

URSULINE COLLEGE, 2550 LANDER ROAD, PEPPER PIKE, OH 44124, 440-***-****

Adjunct Faculty, Department of Microcomputer Applications, 9/90 - 9/96

Responsible for a variety of courses that are a combination of lecture/lab courses including: Spreadsheets, Database Management, Desktop Publishing, WordPerfect, Presentation Graphics and Business Applications for Microcomputers.

SOLON BOARD OF EDUCATION, SOLON ADULT EDUCATION, 33600 INWOOD ROAD, SOLON, OH 44139, 440-***-****

Instructor, Application Software, 9/89 - 12/91

Responsible for curriculum development of three new computer courses to the Continuing Education Program. These courses are a combination of word processing and integrated computer packages.

WAYNE GENERAL & TECHNICAL COLLEGE, 1901 SMUCKER ROAD, ORRVILLE, OH 44667, 330-***-****

Adjunct Faculty, Department of Business Administration, 9/86 -12/88

Responsible for teaching a variety of marketing curriculum.

BEDFORD BOARD OF EDUCATION, 475 NORTHFIELD ROAD, BEDFORD, OH 44146, 440-***-****

Instructor, Office Administration, 9/85 -12/87

Initial experience was responsible for Production Typing.

Corporate Training Experience

AMERICAN LOGISTICS GROUP, 30640 BAINBRIDGE ROAD, SOLON, OH 44139, 440-***-****

CORPORATE COMPUTER APPLICATION TRAINER, 5/95 - 8/97

SUPERVISOR: RHONDA ROOT

SARCOM, 8555 SWEET VALLEY DRIVE, VALLEY VIEW, OH 44125-4211, 216-***-****

CORPORATE COMPUTER APPLICATION TRAINER, 5/94 - 3/96

SUPERVISOR: LEO RUSSO

NEW HORIZONS COMPUTER LEARNING CENTER, 6000 ROCKSIDE WOODS BLVD, INDEPENDENCE, OH 44131, 216-***-****

CORPORATE COMPUTER APPLICATION TRAINER, 3/94 - 8/94

SUPERVISOR: RON DEGRAND

RESPONSIBLE FOR A VARIETY OF COURSES (ON AND OFFSITE) THAT ARE A COMBINATION OF LECTURE/LAB COURSES INCLUDING: LOTUS, EXCEL, POWERPOINT, FREELANCE GRAPHICS (O/S2 AND WINDOWS), WORDPERFECT PRESENTATIONS, HARVARD GRAPHICS, PAGEMAKER, DBASE, ACCESS, INTRODUCTION TO COMPUTERS, DOS, WINDOWS, WORD, AND WORDPERFECT.

Dental Experience

CASE WESTERN RESERVE UNIVERSITY, SCHOOL OF DENTISTRY, 2123 ABINGTON ROAD, CLEVELAND 44106-4905

Dental Hygienist, September 16, 1996 through September 20, 1999

Advanced General Dentistry, 216-***-****, Dr. Fady Faddoul, Supervisor

Department of Periodontics, 216-***-****, Dr. Nabil Bissada, Supervisor

Department of Pedodontics, 216-***-****, Dr. Robert Buda, Super visor

Dr. Francis M. Curd, 2260 WARRENSVILLE CENTER ROAD, SUITE 203, UNIVERSITY HEIGHTS, OH 44118

216-***-****, Dr. Francis M. Curd, Supervisor

Dental Hygienist 1999 - 6/02 (part time)

Dr. Carl P. Norman, 11900 SHAKER BLVD., 2ND FLOOR, CLEVELAND, OH 44120

216-***-****, Dr. Carl P. Norman, Supervisor

Dental Hygienist 1998 - Present (part time)

American Dental Centers, 6140 PARKLAND BLVD., PEPPER PIKE, OH 44124

216-***-**** Dr. Gary Guren and Dr. Sam Jaffe, Supervisors

Dental Hygienist, 1984-1999 (part time)

Drs. Leavitt, Rogat, & Leavitt, 5867 MAYFIELD ROAD, MAYFIELD HEIGHTS, OH 44124

216-***-****, Dr. Robert Leavitt, Supervisor

Dental Hygienist, 1990 - 1993 (full time)

Dr. Gerald Adelstein, 3401 RICHMOND ROAD, LYNDHURST, OH 44124

216-***-**** and 440-***-****, Dr. Gerald Adelstein, Supervisor

Currently practices at: 3401 Richmond Road, Beachwood, OH 44122 and Shoregate Shopping Center, Willowick, OH 44095

Dental Hygienist, 1988-1990 (part time)

Dr. Phil Mark, 29001 CEDAR ROAD, LYNDHURST, OH 44124

216-***-****, Dr. Phil Mark, Supervisor

Currently practices at: 850 Brainard Road,

Dental Hygienist, 1985-1990 (part time)

Due to the nature of this field, I have usually worked several part-time positions in order to maintain a full-time work schedule. Clinical dental hygiene responsibilities performed; created, implemented and maintained an effective internal marketing system directly responsible for increasing annual revenues; equipment maintenance; patient education in proper oral hygiene techniques; thorough understanding of accounts receivable and payable, insurance reimbursement and payment plans; proficient use of medical terminology; liaison between patient and doctor; extensive use of public relations techniques; proficient in sales techniques; participation in marketing promotions; inventory control, supervision of subordinates

EDUCATION

EXPANDED FUNCTION DENTAL ASSISTING PROGRAM (EFDA)

Case Western Reserve University,10900 Euclid Avenue, Cleveland, OH 44106, August, 2002.

MASTER’S IN BUSINESS ADMINISTRATION

Lake Erie College, 391 W. Washington Street, Painesville, OH 44077, July, 1985, 3.87 G.PA.

BACHELOR OF SCIENCE IN ALLIED HEALTH

Baldwin-Wallace College, 175 Eastland Road, Berea, OH 44017, December, 1979, 3.3 GPA

ASSOCIATE OF APPLIED BUSINESS DEGREE IN MARKETING

Cuyahoga Community College - Eastern Campus, 4250 Richmond Road, Highland Hills, OH 44128, August, 1983, 3.4 GPA

ASSOCIATE OF APPLIED BUSINESS DEGREE IN BUSINESS MANAGEMENT

Cuyahoga Community College - Eastern Campus, 4250 Richmond Road, Highland Hills, OH 44128, March, 1983, 3.4 GPA

ASSOCIATE OF APPLIED SCIENCE DEGREE IN DENTAL HYGIENE

Cuyahoga Community College - Metro Campus, 2900 Community College Avenue, Cleveland, OH 44115, June, 1975, 3.3 GPA

SKILLS

PLANNING, ORGANIZING AND DEVELOPING SKILLS

ABILITY TO WORK AS PART OF A TEAM

ABILITY TO WORK INDEPENDENTLY

ABILITY TO ORGANIZE TIME EFFICIENTLY AND EFFECTIVELY

ANALYTICAL CAPABILITIES

EFFECTIVE COMMUNICATION SKILLS, BOTH WRITTEN AND ORAL

APPLICATION SOFTWARE PROFICIENCY AND PROGRAMMING CAPABILITIES

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