Manager, Quality Assurance and Control
Resume:
Confidential Resume of
Randy S. Ward *** West Kentwick Place, The Woodlands, TX 77384
*******@*****.***
OBJECTIVE: OPERATIONS/QUALITY/PRODUCTION MANAGEMENT.
PROFILE:
VERSATILE LEADER AND MANAGER WITH OVER 30 YEARS OF INDUSTRY EXPERIENCE GAINED IN SECTORS TO INCLUDE: OIL (PRODUCTION, TRANSPORTATION AND REFINING); MANUFACTURING; FABRICATION; POWER TRANSMISSION AND DISTRIBUTION, AND; COMMERCIAL/PUBLIC FACILITIES CONSTRUCTION.
PERSONABLE AND ARTICULATE, COMMUNICATE CLEARLY IN PERSON AND ON PAPER. ACCUSTOMED TO COLLABORATING WITH EXECUTIVES, ENGINEERING AND SUPPORT SERVICES SPECIALISTS. PROVEN TALENT FOR DIRECTING ORGANIZATIONS TO MEET KEY PERFORMANCE OBJECTIVES, BUDGETS AND CRITICAL TIMELINES.
PERFORMANCE MANAGEMENT:
Managed large organizations with up to 12 direct reports and a total organization size of up to 70 personnel. Worked with staff to prepare annual performance contracts. Conducted periodic and annual performance reviews. While in a heavily regulated pipeline operations environment, successfully integrated QA and Inspection organizations across functions. Achieved a cost savings of 2 million annually through system and process performance improvements. Recognized by Regulators and Leadership for accomplishments which resulted in a concurrent significant reduction of employee concerns, whistleblower complaints and their costs to operations.
As an owner company representative, managed all technical inspection/testing functions and technical personnel involved in large modular facilities construction and major maintenance projects valued from 1 million to over 350 million at multiple jobsites and contractor/fabricator locations. Managed direct-hire staff of 10 personnel. Planned and ensured inspection, testing and commissioning of facilities and systems consistent with Codes, Standards and Specifications typical to oilfield process, pipeline, and refinery construction and maintenance projects. Approved and provided oversight of EPC contractor quality programs, inspection and testing plans.
Managed manufacturing production personnel performing welding and manual machining operations. Scheduled work flows and monitored equipment and operator performance to ensure results consistent with requirements. Responsible for coordination with engineering, materials, quality, corrective action and transportation functions.
Managed the design and construction of large public recreational facilities. While a regional project/construction manager for a national resort property development firm, managed the development of 5 properties ranging from 70 to 350 acres in size and a direct hire staff which averaged 70 personnel. Responsibilities for preparation, award and oversight of engineering/architectural and construction contracts. Responsible for overall cost and schedule performance, technical compliance, community relations, resolution of claims and performance management of regional direct hire staff.
TECHNICAL SUBJECT MATTER EXPERTISE:
Senior level knowledge of the ISO 9001–2008 (including sector specific) models for assurance. Experienced in pre-certification system and component process development and implementation. Have developed and delivered enterprise wide training in support of ISO program implementation and certification in Operations, EPC, Fabrication and Manufacturing environments.
As a subject matter expert, performed assessments and audits of supplier and contractor programs for implementation effectiveness. Also, supported company legal team as the quality function expert in high profile federal and state hearings.
As an owner company representative monitored fabrication, construction, inspection, testing and final commissioning contractors for Prudhoe Bay production facilities and pipelines. Oversight of all quality related civil, structural, piping, mechanical and NDE activities.
Prior license as a Welding Examiner, issued by State of Alaska Board of Welding Examiners. Prior certification as CWI, issued by American Welding Society. Level II certifications (company specific) in PT, MT, UT, RT (film interpretation). Prior company specific certification as Lead Auditor, ISO 9001.
COMMUNICATION AND ANALYTICAL EXPERTISE:
Significant experience and expertise in reviewing complex Regulatory, Code and Standard requirements. Successfully communicated regulatory requirements contained in the Trans-Alaska Pipeline Federal Grant and State Lease to enterprise wide operations, maintenance and projects personnel. Supervised regulatory specialists and evaluated ongoing compliance with requirements.
For the Trans Alaska Pipeline and Valdez Terminal, prepared communication materials and delivered quality program status specific to improvement initiatives for internal executive and functional leadership. Interacted with Regulators and community oversight groups in the resolution of quality related concerns. Participated with the executive leadership team in the resolution of quality related employee concerns.
EXPERIENCE:
MANAGER, QUALITY: CBI INC., HOUSTON, TEXAS 2008-2009
SENIOR QUALITY ADVISOR: HAWK CONSULTANTS LLC, ANCHORAGE, ALASKA 2006-2007(PART TIME)
QUALITY SERVICES MANAGER: ALYESKA PIPELINE SERVICES COMPANY, ANCHORAGE, ALASKA 2000-2005
SENIOR QUALITY SPECIALIST: EXXON UPSTREAM DEVELOPMENT: HOUSTON, TEXAS 1999-2000
CORPORATE QUALITY MANAGER: NATCHIQ INC., ANCHORAGE ALASKA/HOUSTON TEXAS 1997-1999
SENIOR QUALITY SPECIALIST: ALYESKA PIPELINE SERVICES COMPANY, ANCHORAGE, ALASKA 1993-1997
PRIOR TO 1993:
DIRECTOR, TECHNICAL SERVICES: HAWK CONSTRUCTION CONSULTANTS, ALASKA/CALIFORNIA
REGIONAL PROJECT/CONSTRUCTION MANAGER: AAI RESORTS, CALIFORNIA
MANAGER/SUPERVISOR, FABRICATION/QUALITY: BRITISH PETROLEUM/SOHIO, ALASKA/CALIFORNIA
SENIOR COST/SCHEDULE ENGINEER: BECHTEL INC., ALASKA/TEXAS
SHOP PRODUCTION SUPERVISOR: CHEMTRONICS INC., CALIFORNIA
TRAINING PROGRAMS
Organizational Performance Management ▪ Design and Development of Management Systems ▪ Process Re-engineering ▪ Diversity in the Workplace ▪ Manufacture and Repair of Pressure Vessels ▪ ISO 9001/9004 ▪ Root Cause Analysis ▪ Preventive and Predictive based maintenance strategies ▪ Risk Based Inspection methodology ▪ Risk Analysis and Mitigation ▪ Auditing ▪ Assessment Methods ▪ Supply/Value Chain Management ▪ Contract Law ▪
SOFTWARE PROFICIENCIES
Microsoft productivity tools
REFERENCES AND FURTHER DATA PROVIDED UPON REQUEST
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