Customer Service Quality Assurance
Resume:
Malaika Lynch
Acworth, GA. 30101
Mobile Phone: 678-***-****
E-mail: ******.**@*****.***
OBJECTIVE
I am seeking a challenging job opportunity that will allow me to further utilize and maintain my skills as well as acquire new abilities.
WORK EXPERIENCE
Inventory Management Technician
October 2009 - present
United States Air Force Reserve Dobbins Air Reserve Base
Performs and manages preparation and maintenance of manual and mechanized accountable medical materiel records, and requisitioning, receiving, storing, issuing, safeguarding and accounting for supplies and equipment.
• Sets and enforces standards, works well with others, fosters teamwork, displays initiative and self confidence.
• Receives, stores, and delivers medical supplies and equipment.
• Inspects incoming supplies and equipment for accuracy of documentation and condition of materials.
• Applies special handling procedures for storing items such as alcohol, narcotics, precious metals, gases, hazardous materials, refrigerated items, and deteriorating items.
• Participates in inventories and performs quality assurance inspections and rotate stock.
• Ensures patient care is not negatively effected by maintaining and replenishing stock levels.
• Provided excellent customer service skills to everyone.
Inventory/ Fashion Expert
March 2007 - January 2009
EXPRESS Fashions Kennesaw, GA. 30144
• Provided excellent interpersonal and quality customer service skills to every customer.
• Arranged store displays to spotlight feature merchandise and dressed store widows and displays.
• Handled customer requests and inquiries in regards to merchandise to satisfaction.
• Assisted customers by giving my opinions as needed as well as styling and dressing customers with store product.
• Assisted interested customers in opening up in store charge accounts.
• Frequently operated registers and cash handling.
Certified Pharmacy Technician
May 2006 – September 2006
Walgreens Co. Kennesaw, GA.30144
• Provided excellent interpersonal and customer service skills to patients.
• Entered new patient prescriptions into store database.
• Filled prescriptions regularly.
• Stocked and maintained drug inventory.
• Maintained pharmacy area.
Administrative Assistant (Volunteer)
August 2009-July 2010
MUST Ministries Marietta, GA. 30060
• Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
• Provides information by answering questions and requests.
• Contributes to team effort by accomplishing related results as needed.
EDUCATION
Kennesaw State University | Bachelors of Science: Communications
January 2009 – Still Attending
Georgia Highlands College | General Studies
August 2006 - December 2008
North Cobb High School | Diploma: College Prep
August 2002 - May 2006
Contact this candidate