Customer Service Manager
Resume:
Julia Romero
Hurst, Texas
*********@****.***
Qualifications: Medical terminology, insurance verification, customer service, type 40 WPM 10-Key by touch, Microsoft, Microsoft Word, and Power Point. Verifying eligibility and insurance coverage, scheduling appointments, accounts receivable, maintaining inventory.
Self motivated, professional, punctual, organized, and courteous with an upbeat professional attitude. Working in a business environment using administrative duties such as multitasking, answering multi lines, ability to carry out instruction to the fullest, great communication skills, verbal and written.
Education: Lake Arthur High School, New Mexico
Allied School Medical Coding, California
UPS Fort Worth, Texas
Seasonal Driver Assistant October 2010 --January 2011
Delivered packages in a timely manner. Assisted drivers in meeting daily goals and resolve issues to complete orders for the Christmas rush.
Woodland Springs Eye Care Keller, Texas October 2008- March-2009
Front Desk/Receptionist
Maintained and entered necessary information in patient’s computerized database on a daily basis. Verified eligibility of insurance coverage including referrals if required, placed orders of all eye contacts for patients, answered multiple phone lines, scheduled appointments, posted charges and received cash payments, maintained work area and lobby, maintained and organized eye wear inventory.
Hasting Videos September 2004- November2006
Manager Artesia, N.M
Trained new hires, supervised associates to meet sales goals and daily requirements, handled inventory, stocked new arrivals , handled any customer service issues. Organized and managed store appearance. Handled nightly meetings to discuss any issues or concerns.
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