Kioveny Perez
Brooklyn, New York 11220
************@*****.***
OBJECTIVE
EDUCATION
To obtain a long-term employment with growth potential, where I can contribute my hard work and abilities, while continuing my education.
LaGuardia Community College
Long Island City, New York
Associate in Paralegal Studies
EXPERIENCE
03/2009-Present
7/05 – 03/08
8/04 -08/05
8/00 – 12/03
8/02 – 6/05
SKILLS
Path Smart Link
Jersey City, NJ
Customer Service Representative
·Assist passengers with daily problems with their Smart Link Cards
·Register seniors and full fare passengers in the system
·Maintain and organize claim forms
·Access passenger records
· Do web orders
·Mail out passenger Smart Link Cards
Starbucks Coffee
New York, New York
Barista
Assisted manager with daily duties
Effectively respond to customers inquiries and concerns
Operate the cash register
Handle financial transactions
Denim Girls
Brooklyn, New York
Sales Associate
Assisted customers with selections
Provided courteous customer service
Handled sales purchases at the register
Organized window display
La Moda
Brooklyn, New York
Sales Associate
Assisted customers with clothing selections
Handled financial transactions
Organized window display
Operated the cash register
Grand Street Campus
Brooklyn, New York
Office Assistant
Operated multi-line telephone system
Forwarded calls and took messages for a staff of 10
Heavy contact with parents
Organized and maintained filing system
Typed letters and faxed documents
Microsoft word, Excel, PowerPoint, Windows 95/98,Windows 2000 and Word Perfect for Windows, ICAT system, Novell/Mercury
Excellent communication and interpersonal skills
Outstanding customer service skills
Energetic, courteous and articulate
Takes pride in completing tasks in a timely manner
Eager and willing to learn new skills
LANGUAGE
Fluent in Spanish