PROFESSIONAL OBJECTIVE
Seeking a position within an organization utilizing knowledge, skills, and abilities to help guide youth and their families to successful lives by helping to develop independent living and logical thinking skills.
QUALIFICATIONS SUMMARY
-Relationship Building: Excellent communication and listening skills to effectively communicate and convey complex information to others in a simplistic manner. Instrumental in improving the lives of each individual by opening up new insights and opportunities for the clients’ future while working on fulfilling current needs.
-Case Management: Adept in all facets of organizational management, tracking process of student, and creating bonds with outside resources, agencies, and organizations. Well-organized self-starter, capable of spearheading independent projects and working cross-functionally in teams to ensure success of all needs and goals.
-Achievements/Strengths: Outstanding networking and coping skills. Instrumental in helping others reach their maximal potential. Excellent interpersonal traits with the ability to cultivate positive and enduring relationships with clients. Language exposure to Spanish, American Sign Language, as well as everyday lingo used by today’s youth.
EDUCATIONAL BACKGROUND
Real Estate Certification, 2004
RECP, Indianapolis, IN
Bachelor of Arts, Psychology, 2002
INDIANA UNIVERSITY, Bloomington, IN
EXPERIENCE HIGHLIGHTS
TAS, Indianapolis, IN
Case Manager/Mentor, March 2009-present
• Aided in connecting clients with necessary resources to become successful and independent.
• Mentored children with behavior problems in school and in real life situations
• Helped run an educational day-program and tutored students in school subjects
• Aided in the creation of fundraising ideas
AMERICORPS, Indianapolis, IN
Youth Counselor, 2006 – 2008
Aftercare for Indiana through Mentoring (AIM)
• Mentored juveniles through and after the release from the department of corrections. Helped re-enroll in school and find employment.
Boys and Girls Club of America
• Supervised children in an environment that fosters relationship building, creative thinking, and education.
MH INK, Indianapolis, IN
Operations Manager, 2005 – Present
Maintained full bottom-line responsibility for all operational matters. Handled financial accountability, organizational efficiency, cost control, and business planning responsibilities. Led quality control initiatives to ensure profitability.
• Executed sales, marketing, advertising, strategic planning, and business development efforts, which generated $20,000 in partial year revenue.
• Spearheaded efforts to drive revenue growth in a saturated market.
• Conceptualized and designed marketing collateral for all clients.
BFG, Indianapolis, IN
Marketing Representative, 2006 – 2007
Managed all facets of marketing initiatives and key advertising programs. Conducted market research and analyzed results. Handled relationship management involving diverse clientele. Supervised and trained staff.
• Played a key role in increasing community awareness and maximizing revenue potential.
• Pioneered the launch of new products in the marketplace.
• Contributed to strategic planning efforts by developing new ways to effectively target customers.
• Surpassed objectives on a consistent basis.
*** Additional employment includes Package Handler – UPS, Indianapolis, IN; Assembler – Greens Groomer, Indianapolis, IN; Farmhand, Clermont, IN, Carpenter Realtors, Brownsburg, IN ***
AFFILIATIONS
Volunteer – J.R.’s Food Pantry
Americorps Member and Volunteer – Keenan-Stahl Boys & Girls Club of Indianapolis
Member – Indiana University Alumni Association
~ References Available Upon Request ~