Account Manager
Resume:
Michael G. Burrill
Woodinville, WA. 98072
Cell 425-***-**** * Hm. 425-***-**** * Mess 425-***-**** * ***********@*******.***
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OBJECTIVE
Seeking a sales and customer service position. Self-motivated professional with more than 20 years of diversified experience. Background demonstrates proven skills in sales, management, customer service, and administrative reporting. 12+ years Information Technology sales.
SUMMARY OF QUALIFICATIONS
• 20 + years of sales and customer service
• Management, team leadership, recruiting, coaching and mentoring
• Ability to effectively manage and prioritize multiple tasks and work under pressure
• Excellent customer service and relationship building ethic
• Set goals, developed objectives and strategies
• Solid decision making and creative problem solving skills
• Ability to manage complex and multiple projects simultaneously
• Excellent communication skills in both written
and oral presentation
• Detailed oriented and self-motivated
• Very organized and great time management skills
• Excellent listening and interpersonal skills
• Proficient with Microsoft Office skills, Word, Power Point, CRM, Excel, and Live Meeting
• Self-starter, enthusiastic and ambitious
• Analytical, and logical
• Facilitated and conducted meetings
• Creative, artistic and imaginative
• Administrative tasks and reporting
PROFESSIONAL EXPERIENCE
SQLSoft – Bellevue WA. (6-08 – current)
Federal Sales Coordinator
Marketing to Government agencies, IT training & IT contract job placement.
Idearc Media/SuperPages – Kirkland WA. (11-07 to 1-08)
Online Advertising – Temp. To permanent position
Advertising Sales
Sales, cold calling small to medium size businesses for online advertising sales. Initiate sales calls and work assigned prospects, leads and self-prospects within a given time-frame. Plan and prepare the daily sales activities. Preparation of advertising content sheets, daily sales report, a weekly sales summary and market summary.
CSG Openline - Redmond, WA. (5-07 to 10-07) and (1-06 to 8-06) *Microsoft contract positions
Microsoft ISV Team - Inside Technical Sales Professional
• Contacted Independent Software Venders to help grow their revenue and Microsoft product knowledge.
• Keep Partners informed about Microsoft events and benefits of the Microsoft Partner Program such as licensing, tech support and marketing.
• Recruit companies over to Microsoft.
Volt – Microsoft Issaquah Campus, WA. (8-2006 to 5-07) * Microsoft temp. contract position
Microsoft Partner Experience Center - Partner Experience Advocate
• Escalation specialist, assisted Microsoft Managers, and Partners with issues from the field to our team that are difficulties with products, licensing, sales, marketing and other resources.
• Extensive research & engage subject matter experts throughout Microsoft.
• Handle monthly training meetings for team, scheduled and facilitated.
• Balanced workload of being on the phone and administrative tasks.
Volt – Redmond WA (10-04 to 7-05) *Microsoft temp. contract position
Microsoft TPAM - Channel Sales
• Ability to organize and track the variety of information resources needed to respond to potential requests for sales and marketing help. Conducted meetings.
• Focused on driving revenue, relationship building.
• Managed 120 to 250 accounts and developed relationships.
• Balanced workload of being on the phone and administrative tasks.
TD Curran Inc, Bellingham, WA. (5-00 to 9-02 & 6-03 to 4-04)
Government Education Reseller
Gov/Ed Account Executive
Educational computer supply sales, senior sales representative. Negotiated large bids and won contracts, 2 ½ million in education sales. Sold: computers, software, peripherals, hardware, printers, and supplies.
Always met and exceeded goals. Inside sales position, cold calling and setting up accounts.
Tripled sales in Washington, open markets in Florida, Texas, California, and expanded many others.
Negotiated on bids for Government and Education purchases. Trained employees.
Zones Inc, Renton, WA. (6-99 to 12-99)
Computer Supply Reseller
Account Executive
Interfacing with prospective corporations across the U.S. via outbound cold calls to open new corporate accounts. Value added selling, cross sales. Negotiated bids. Reactivated dormant accounts, follow up on bids, and maintain existing accounts. Sold: computers, software, peripherals, hardware, printers and supplies.
Olympic Health Management, Bellingham, WA. (7-97 to 7-98)
Insurance Company
Insurance Sales, Claims & Customer Service
Medicare insurance customer service, claims and sales.
AAA Washington & Colorado (5-90 to 8-96)
Insurance Company
Insurance Agent
Insurance sales: auto, home, flood, health, LTC, life, memberships, and financial services.
Able to meet and exceed goals consistently. Won top club and sales awards annually, over 2,500 customers established. One of the top 3 Agents for written premium sales in Washington. Over 2 million in written premium. Sold: Safeco, Metropolitan, Progressive, AAA, Dairyland, Unigard and Travelers.
Modesto Bee and Tacoma NEWS Tribune (1988 – 1990) California and Washington – Circulation Manager
JC Penney Insurance (1983 – 1985) (1986 – 1987) California – Insurance Agent and Manager Trainee
Reno Gazette Journal (1980-1982) Circulation Manager
EDUCATION
Sawyer College of Business - Santa Clara CA. - Accounting & business management
Graduate of Dale Carnegie Courses: Effective Communication and Human Relations course, also Graduate Assistant (1987) Sales Advantage course (2008)
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